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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

2,783

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

The company was quick and basically painless.

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

I don't know where to begin, from my first contact with Mr. Walrod I knew we were in good hands . We had some work to do and he turned us over to K. d. Bartelt who took excellent care of us and guided us to where we needed to be, Then Tory Smith and Ashley Royea took over and brought us home. I had an opportunity to use the lenders finance team with closing cost assistance but chose to stay with James and his team because I trusted them and believe me that was that best decision that I have made to date. I can't say enough about Veterans United and the Walrod team. Thank you, Thank you, Thank you.

Loan Officer: James E. Walrod

NMLS# 260324

4 out of 5 Stars
Would Recommend

Was not pleased that the appraiser was the one to hold up closing

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Have used VU multiple times and it’s been a smooth and seamless process each and every time! Highly recommend!!

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

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Experience first-hand why 2,069 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Amazing service. They're very knowledgeable about the whole process. I will absolutely recommend them to friends and family.

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

I wish we would have used veterans United for our first house we bought. They made the process very easy.

Loan Officer: Alex Brown

NMLS# 245587

3.5 out of 5 Stars
Would Recommend

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

3.5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Superior customer service and knowledge of loan process. Overall A+ rating!

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

Ready to see for yourself?

Experience first-hand why 2,069 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Laura is very helpful as well! She is the assistant of Melissa

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

This was my third time working with Alex Brown and Gloria Davey at Veterans United. I cannot say enough good things about their level of knowledge and professionalism. The process was smooth and every detail was handled in a timely manner to the exacting specifications needed to ensure a smooth closing. I absolutely recommend this group of outstanding professionals to any veteran looking to finance a home!

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend

My loan officer (Dave Michaud) and his team were great! The only recommendation is for Veterans United to partner with a local firm to streamline the closing process. Five star service!

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Just a simple thank you for making this process so simple and user friendly. I would recommend Melissa and her team to anyone interested in a home mortgage. Thank you again.

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Professional organization that made first time home buying as straightforward as possible. Would use again and would recommend.

Loan Officer: Alex Brown

NMLS# 245587

More Reviews

See all 2,783 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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