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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,373

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

As first time home owners we thought VU was the best choice. We were right!

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

As you all did for me what I couldn't do for or by myself, I pray God do for u all what u can't do for or by ur-selves. I couldn't have ask for any better. Am grateful 🙏.

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

The entire team at veterans home loan was great, very friendly and knowledgable about the home buying process. Would choose them again in a minute😁

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

They made the whole process understandable and easy. We were able to accomplish what we needed in a rapid timetable without getting lost in a lot of dizzy details. Definitely would recommend.

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

You will not be disappointed. I had a great experience, and do not regret having used VA home loan services.

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

Loan Officer: Joe Peterson

NMLS# 1275877

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5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Buying a house can be stressful but everyone was so responsive and helpful that my home buying experience was easy.
My favorite part was the checklists. Everything is laid out for you step by step with no confusion.
Very efficient.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

If you are a veteran this is the place for you. I would definitely recommend veterans united.

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

I’m never moving again, but if I were to buy another home then I would definitely go through James and his team! I have already given his name and information to a few friends that are looking to buy new homes.

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

We love and appreciate you guys so much!!

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

#1 team: Melissa Kunkel is the reason why I came back to Veterans United for a loan. Melissa's team guided me through the home buying process. Each team member makes you feel like your their #1 client. Like I said, this marks the second time that I've had the pleasure of working with Melissa and her team. Thank you again Melissa!#1 team: Rachel Tompkins is a complete professional and ensured I hit all my home buying goals. Rachel, thank you again for your hard work and expertise in the home loan process.#1 team: Laura Payne is the first person I talk to in the home buying process. Laura was amazing answering all my calls. Laura helped me with my questions and needs in the beginning stages of my loan. Thank you Laura for your amazing work and positive attitude.Once again #1 team you are true professionals in your craft and each of you have been amazing.
- George Jay

Loan Officer: Melissa Kunkel

NMLS# 1318473

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5 out of 5 Stars
Would Recommend

Working with Veterans United was a great experience. Every member of our team was extremely polite, reached out often, and answered any questions we had. We are first time home buyers, and we had so many questions which were answered with kindness. Veterans United took care of our family for every step of our house hunt, and continues to do so afterwards. I highly recommend Veterans United for your house hunt!

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

I'm just so thankful and so happy with my home. Everyone was so helpful and I'm just grateful!!

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

It was very easy and smooth process, all the team work so hard and quick for you .The entire process was easy and paperless, the documents that was requested was easy to get, non crazy requirements. There were a lot of communication a long the process.
Just to summarize it was enjoyable!

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Veterans United looked at me as a veteran, and not another number to tally. The process was explained to us by Mr. Miller in simple terms and he was always there for us via phone call, text, or email. Our questions and concerns were answered and addressed appropriately and in a timely manner.

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Justin Miller showed a great wealth of knowledge, patience, customer service, professionalism and transparency during the entire months long process of purchasing our home. He came highly regarded by my colleagues and their accolades were spot on. I will definitely recommend Justin Miller to anyone in search of a mortgage product.

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Loan Officer: Karson Hill

NMLS# 1997207

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See all 3,373 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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