We are grateful for the excellent level of service we received at VU. Nina, Chris and the rest of the team turned what was becoming a very stressful process into an extremely satisfying and rewarding experience. We are grateful to Nina and her team for their hard work and dedication in helping us get this loan closed! I highly recommend Veterans United.
Veterans United is a wonderful company. This was our first time purchasing a home and we’ve only ever heard horror stories about the whole process, Veterans United and our Realtor Edward made everything so smooth and easy for us it was amazing! Definitely going to recommend them to anyone I know that is looking to purchase a home.
My wife and I kept waiting for the moment this process became difficult, but it never came. From the moment I reached out to Veterans United until the moment I closed on the home, I felt 100% confident in Karson and his team. The Veterans United portal was extremely easy to navigate and use for uploading documents. If I had a question about, it would be answered without the hour and every concern was always responded to with direct and easy to understand feedback. This process was very smooth and gave my wife and I a great deal of comfort knowing we were taken care of the way we were. 100% would recommend Veterans United to anyone buying a home.
I had a great experience working with Veterans United! Their online portal was very straightforward and extremely easy to use. Every document required had a brief explanation to clear up any confusion and if I still had questions, the team helping me through the process were always quick to reply. I had a very unique situation coming into this and Veterans United was more than happy to take on the challenge and help me get into my first home. I can't recommend them enough!
This feedback has nothing to do with the team themselves, it has to do with the amount of paperwork required this time compared to the previous two homes we've purchased. Was there a change in the law? I felt that there were way more "to-dos" this time around which became frustrating toward the end.
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Buying a home from Different Duty station is challenging. It is stressful and requires alot of communication. Even though we were able to close on time , a lot issues and missed communication happened that raised concerns with out purchases. Like I mentioned this is my second time utilizing Veterans United and I would do it again if I have to. However I will like to see better communication with our loan team. Thank You to everyone one .
