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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,292 reviews
338 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,292 unfiltered reviews

5 out of 5 Stars

The entire process was amazing! Harry Basnight’s team was on top of everything from start to finish. If I had a question, it was answered. If I had a concern, it was addressed. If there was something I missed, it was brought to my attention.Harry and his team made my wife and me feel completely at ease and helped eliminate a lot of the stress that comes with purchasing a home. We are so fortunate that we chose Veterans United, and I would absolutely recommend Harry and his team to my friends and family!Thank you, Harry and team, for making the home-buying process such a great experience!

5 out of 5 Stars

Veterans United was incredible from start to finish - very proactive, excellent communication and they simply made the process so easy. Billy Chard and his team were amazing! They made the whole experience so smooth and efficient - it was a real pleasure to work with them.

5 out of 5 Stars

I had an amazing experience with Veterans Home Loan throughout my home-buying journey! From the beginning, the entire process was smooth, professional, and stress-free. Everyone I worked with was knowledgeable, responsive, and always willing to answer my questions and make sure I understood each step.As a first-time homebuyer and a service member, having a team that genuinely made me feel supported meant so much to me. They worked hard to make the process as easy as possible and helped turn my goal of becoming a homeowner into a reality.I’m extremely grateful for all of the time, effort, and guidance they provided from pre-approval all the way to closing. I’m officially a homeowner, and I couldn’t be happier! 🏡❤️If you’re considering purchasing a home, especially using your VA loan benefits, I definitely recommend giving Veterans Home Loan a chance. Thank you for helping make this experience such a memorable one!

5 out of 5 Stars

I had an absolutely OUTSTANDING experience with Veterans United Home Loans! As a veteran using my VA home loan benefit, I couldn’t have asked for a better team to guide me through the process.My loan officer, Mike, was phenomenal from start to finish. His communication was excellent...he was always responsive, and he took the time to explain the entire process from soup to nuts. I always knew where things stood, what was coming next, and what I needed to do on my end. That level of communication made a potentially stressful process SIGNIFICANTLY easier.And it wasn’t just Mike...the entire Veterans United team was fantastic. Whenever I had a question or needed assistance, someone was there to help. You could really tell there was a whole team working behind the scenes to keep everything moving toward closing.If you’re a veteran considering using your VA home loan benefit, I highly recommend Veterans United. They made the entire experience straightforward, transparent, and as stress-free as buying a home can possibly be. Huge thank you to Mike and the entire team for helping me get into my new home!

5 out of 5 Stars

As always, Melissa and her team did an outstanding job!! Thanks for taking such good care of me!

5 out of 5 Stars
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

5 out of 5 Stars
5 out of 5 Stars

Great communication with everyone at veterans united. The app made it simple to accomplish everything required in the home buying process, and my loan officer Kevin Warren was always available for questions. They made the home buying process very easy for my wife and I.

5 out of 5 Stars

We could not have asked for a better experience. They treated us like people and not like an accountant. They 20 stars all day long!!

5 out of 5 Stars
4.5 out of 5 Stars

Excellent and prompt communication. Always willing to explain and answer questions along the way.

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5 out of 5 Stars
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5 out of 5 Stars

Ali and her team were wonderful throughout the process of initiation of the offer. All the way to final closing on the house we bought. I would be grateful to continue our journey with this team if we ever decided to refinance or buy another house.

5 out of 5 Stars
5 out of 5 Stars
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

5 out of 5 Stars
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4 out of 5 Stars
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Experience first-hand why 3,342 homeowners give us a perfect score!

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5 out of 5 Stars

Billy and his team were incredible. They were always available to answer questions and made the entire process easy and understandable.

5 out of 5 Stars

Kevin and his team were amazing yet again. This is my second home loan with him and veterans united and I will most likely be coming back again.

5 out of 5 Stars
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5 out of 5 Stars

Dave Michaud did an amazing job throughout the entire home buying process helping me along the way with any questions I had and helping me to get everything I needed for my home purchase. Would recommend to anyone.

5 out of 5 Stars
Photo submission from Joshua S.

This was my first time buying a home and they helped me through the process every step of the way.

5 out of 5 Stars
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5 out of 5 Stars

Excellent team! Helped my family and I seamlessly acquire a new home! God Bless

5 out of 5 Stars
5 out of 5 Stars

Kevin and his team at Veterans United made a stressful process so much easier. Life got hectic on my end during the loan process, and there were stretches where I wasn’t the most responsive — but Kevin and his team were patient and never made me feel rushed or judged for it. Whenever I did reach out, no matter how big or small the question, Kevin was quick to respond and took the time to actually explain things, which eased a lot of the anxiety I had going into a VA loan for the first time. I was referred to him and it’s easy to see why — he’s the kind of loan officer you want in your corner. Highly recommend.

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