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Billy was extremely helpful throughout the entire process. He provided me with thoughtful advice based on my situation, and once I made the decision to refinance he was there every step of the way to ensure the process went smoothly. I will definitely go through Billy for any future mortgage needs and recommend him to my friends and family.
Whenever I make important decisions about my house, I get a bit nervous and wonder if I'm making the right choice. When I approached the Veterans United Home Loan specialists to refinance my home, they were friendly, professional, and were always available to answer my questions. These qualities gave me peace of mind. They worked with me when I thought the refinance would not go through and I appreciate their patience and tenacity. I highly recommend Veterans United Home Loans to anyone who needs knowledgeable and dedicated professionals to meet the financial needs of such an important investment.
Aside from being completely satisfied and a huge fan of Melissa and her Team, I did notice that my auto-payment for my old loan still was processed. I assume that was something that I should have stopped through my online banking app but I didn't. Not a big deal - I am sure that the feb payment will be returned to me. I would highly recommend Veteran's United to others in the future - especially if they get to work with Melissa, Rachel, and Torie.
