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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,845 reviews
687 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,845 Other service member reviews

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5 out of 5 Stars

Zach and the team were very helpful in getting us our loan. Thank you team.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

My daughter who is a veteran recommended you to me and when my son who is a veteran mentioned he's looking for a new house, I told him how happy his sister and I were with Veterans United.

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

Brandon Vair is the 10-plus in our book. Not only did he answer our lengthy questions, but he politely and kindly put our minds at ease for this life-commitment to a home!! I would wholeheartedly recommend him for any "stage of life" person buying a home. To say the least, this was a most complex Loan Application and he was a fine teacher!! He is educated, patient, kind and enthusiastic. It was an absolute pleasure to have him in our corner at this late stage of closing documents. Brandon, thank you so very much!!! Sharyn Jones and Eric Miles

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

3.5 out of 5 Stars
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Photo submission from Gregory L.

The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

Shout out to Tim Killday for ensuring our loan went through.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

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5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Justin and his team (Tayla and Spencer) did a great job. They were responsive, professional, knowledgeable, honest, and took time to explain and answer all questions we had. We highly recommend them!

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars

Great team to work with! They seem to be working 7 days a week, always available. Thank you guys for your patience and support Always felt like there were no be roadblocks no stress Have a great holiday season

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Photo submission from Tim R.

I'm thrilled with the service Veterans United provided me to land my new home! My pup loves the huge, lush backyard and it's so nice to be out of an apartment!!

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4.5 out of 5 Stars

Received some conflicting information from time to time, that was annoying!

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

The process from the beginning to the end was done in a timely manner

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars

I would definitely recommend Veterans United to any veteran buying a house. The interest rates were fair, the staff easy to work with, and the entire process was well organized and competently curated.

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

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Experience first-hand why 357,646 homeowners give us a perfect score!

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5 out of 5 Stars

Clayton & his team were wonderful! Also thank you for the package sent to my new home. Especially the dog toys & treats. That was very thoughtful. My realtors were present when I opened it & were impressed. Although they have a lender they typically use, they said they will probably now recommend Veterans United now as well.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars

Nate Rachael and the rest of his team were professional in refinancing my loan I would recommend veterans united to my family friends or anyone looking for refinancing at it’s best

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars

My experience with Veterans United was outstanding! The entire process was suitably structured, generously transparent, and very supportive. Buying a new home (and moving) could have been a stressful process, but it was orchestrated as a smooth and comfortable experience. Communication was clear and helpful every step of the way. I always felt well informed and understood what was needed for each step in the process. As a Veteran, I truly appreciate the outreach of everyone in the VU staff. They are efficient and respectful and eager to assist. I also appreciate the service offered by the concierge team. And finally, I do recommend Veterans United to any fellow veterans planning a home purchase.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Photo submission from Helder E.

We were very happy with everyone and how things went

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

Mortgage team was readily available to handle all questions and concerns.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

The whole team worked very hard to process paperwork and explain the process of how the loan is being worked and why requests for information were made. Communication was great, VU was always available if I had questions and always asked if there was any thing I needed. Overall, great job by the team I had at VU.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

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