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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

2,827

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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4 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

2 out of 5 Stars

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

3.5 out of 5 Stars

Things went quickly and smoothly in the beginning. But somewhere along the line, communication dropped off. It took 2 months to close on a refinance. The upload system has no place for comments about items that are not available or to ask questions.

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Great home buying experience. Everyone was very knowledgeable and responsive.

Loan Officer: Kevin Warren

NMLS# 261072

4.5 out of 5 Stars
Would Recommend

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

If you want great service and excellent results contact Veteran's United! you won't be disappointed!

Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

10/10 would use again

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Miller

NMLS# 2102284

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Experience first-hand why 2,101 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

The company was quick and basically painless.

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

I don't know where to begin, from my first contact with Mr. Walrod I knew we were in good hands . We had some work to do and he turned us over to K. d. Bartelt who took excellent care of us and guided us to where we needed to be, Then Tory Smith and Ashley Royea took over and brought us home. I had an opportunity to use the lenders finance team with closing cost assistance but chose to stay with James and his team because I trusted them and believe me that was that best decision that I have made to date. I can't say enough about Veterans United and the Walrod team. Thank you, Thank you, Thank you.

Loan Officer: James E. Walrod

NMLS# 260324

4 out of 5 Stars
Would Recommend

Was not pleased that the appraiser was the one to hold up closing

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Have used VU multiple times and it’s been a smooth and seamless process each and every time! Highly recommend!!

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Amazing service. They're very knowledgeable about the whole process. I will absolutely recommend them to friends and family.

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

Ready to see for yourself?

Experience first-hand why 2,101 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

I wish we would have used veterans United for our first house we bought. They made the process very easy.

Loan Officer: Alex Brown

NMLS# 245587

3.5 out of 5 Stars
Would Recommend

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

3.5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Superior customer service and knowledge of loan process. Overall A+ rating!

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

More Reviews

See all 2,827 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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