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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,025

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Melissa Kunkel was amazing in giving me the information I needed to make decisions based on locking in my loan rate, informing me about the EARL program and ultimately making me feel comfortable and fully educated on the process and what I was signing myself up for.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

4 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Everyone who has assisted me with any issues I may have are extremely helpful, knowledgeable and friendly, making it easy to understand the resolution.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Veterans United led us every step of the way! Dave was knowledgeable and so helpful! The team was great and we were ready to close before we even needed to be. What a wonderful experience with a great group of folks. Yay, Dave and team!

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Amazing team! Easy and great process and was very timely with answers to any questions i had!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

I couldn’t have had a better team for mine and my girlfriend’s home buying experience. They found us the deal of a lifetime and we couldn’t be anymore happy with our new home! :D Harry Basnight and his team worked tirelessly to ensure that we got the home of our dreams.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

Veterans United made the VA loan process smooth and stress-free. They walked me through every step with clear communication and true professionalism. I felt supported the entire way and couldn’t be happier with the experience.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Awesome customer service. Recommended to others.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

I worked with Justin and Mike at the VB office and they were fantastic! Everyone was quick to and we questions and educate me!

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

The process was so flawless and the customer service was exceptional!

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

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5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Thank you so much to Nina Paddock and her outstanding team! I’ve been a second time client with them. Recommend 100 percent

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Friendly, easy and no confusion

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

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See all 4,025 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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