My experience with Veterans United was exceptional, especially working with Nina Paddock. She was incredibly helpful, responsive, attentive to all of my questions throughout the process. Purchasing a home can be a very stressful experience, but Nina made the entire journey smooth, stress-free, and easy to navigate. Overall, the entire team was professional, supportive, and truly outstanding. I greatly appreciated their dedication and commitment to ensuring a positive home-buying experience.
Melissa Kunkel was fantastic in all aspects from start to finish. She was very open to questions and if she didn’t know something, she’d get back to me when she’d figured it out. She even helped answer some questions and concerns while she was sick, so she was a real trooper! If I find myself back in the housing market, I’d want to work with her again for sure.
Our loan officer Melissa Kunkel and the rest of her team went above and beyond throughout our entire home-buying process. Since we’re a military family and couldn’t be there in person to ask questions and such, having a team that was so quick to respond and explain things made the biggest difference when it came to the buying process. We are an active duty military family and have bought in two other states and her and her teams help was hands down the best overall experience we’ve had when it came to buying a home. They were always willing to answer our questions and offer whatever guidance they could, which helped us feel informed and supported from a distance.We’re incredibly grateful for Melissa’s patience, responsiveness, and care. Her and her team made a complicated process feel much less stressful and overwhelming, and we would absolutely recommend her to anyone looking for a knowledgeable, supportive loan team.
If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!
Austin is, hands down, the best loan officer I have ever had, and after four home purchases, I'm not easily impressed. He was invested from day one and went the extra mile every single time we talked. I've worked with other loan officers, but none of them made the process feel quite like this.He checked in almost daily, and I'll admit those updates became a highlight of my week. Evenings, weekends, whenever I reached out, there he was. He's set a standard I don't think anyone else could match.I can't say enough good things about him. If you're starting a home search and want the best loan officer, Austin is your guy.Moving to a new place often results in finding new friends. He’s the type of human I want to be friends with. Kind, hardworking, and really invested in you.Once you work with him, you won't want anyone else. I already miss our daily check-ins.Thanks again, Austin.
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Our loan officer, Harry Basnight, was excellent to work with! He was knowledgeable and helped us navigate the home buying process as first timers. He negotiated low rates on our behalf and was available and communicative throughout the experience. His commitment to his work and his clients is evident as he routinely went the extra mile for us. We leaned on his expertise through the process, and greatly appreciate his honesty. Highly recommend Harry and Veterans United!
I truly cannot say enough good things about Harry Basnight and his team at Veterans United. From start to finish, Harry absolutely crushed it.He was professional, knowledgeable, responsive, and ALWAYS available when I had a question — or one of my routine home-buying meltdowns. 😂 He never made me feel like I was bothering him, always took the time to explain what was happening, and somehow managed to keep me calm throughout what can be an incredibly stressful process.Harry made me feel like he genuinely cared about getting my family to the finish line, not just closing another loan. Having someone I trusted completely throughout this process made all the difference.I would recommend Harry and his team 100x over. If you’re using Veterans United, ask for Harry. Seriously. ⭐️⭐️⭐️⭐️⭐️Thank you, Harry, for helping us get HOME! 🏡❤️
