Absolutely smooth through the entire process. The realtor they paired us with was extremely knowledgeable very nice and incredibly easy to work with. She never tried to sell us any of the houses we looked at just let us look and make our own decisions. She completely worked with our schedule. She scheduled all inspections and we closed on the date were supposed to. Highly recommend !
We are grateful for the excellent level of service we received at VU. Nina, Chris and the rest of the team turned what was becoming a very stressful process into an extremely satisfying and rewarding experience. We are grateful to Nina and her team for their hard work and dedication in helping us get this loan closed! I highly recommend Veterans United.
Veterans United was aware great choice to handle my VA home loan. I was very pleased with the service and they found ways to save me money at every turn. They made the process easy to understand for a first time home buyer like me.James Walrod was outstanding. I couldn't have imagined someone doing that good of a job. He was always available to answer questions. He went above and beyond when explaining the process and any items we didn't understand. He was friendly and courteous. He was also very understanding and patient with me as I have a very demanding job with hours that make it difficult for me to communicate during the normal business day. You're in great hands if James is handling your loan!
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If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!
Most of the back and forth communication came from Torie Smith, the loan specialist. She was able to change my mind and choose Veterans United compared to other lending companies. I’d like to express my appreciation for how outstanding her role was, particularly her efficiency and dedication throughout this process. Having worked with different lenders, Torie was my go to person for any questions, even after working hours, she was quick to respond and very cooperative. Additionally, the team from VA Home Loan was great to work with, and I look forward to using this lending service again in the future.
As a first time home buyer, going through the home buying process was stressful. The key is to have a good team. Having a team which those people know each other and having experience working with one another is key for a smooth transition throughout the process. A lot of of things were throw out each and everyday. A lot of confusing terminologies were put out. It was helpful that someone like Harry takes the time to txt or call regarding any questions or concerns. He and my agent Melissa Gates helped me and my wife buy our first home. We definitely recommend them.
This is the second time I've used Veterans United. Both times were profitable for me in saving me time, effort, and expense. Their website holds all the documents and is easy to use... and reuse. They guide you with a team of proffesional who answer question directly and concisely.
For this loan I waited to lock in my rate and saved about a point - I called in the "go code" and we locked at the best opertunity. This is the eighth house I've bought in my life and I've learned that it's not a process or the system that creates success - it's a talented person who cares and does a great job.
Nuff-Said,
M. Savi
