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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

2,885

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Nina Paddock was great. Efficient and kept us informed at all times

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Could not recommend Veterans United Home Loans anymore. They made the whole process seem less.

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

I contacted Veterans United Home Loans a few years back after going through financial hardship. Dave worked with me on getting back on track and this year was the year he worked even harder to assist me in purchasing my own home!The entire team that assigned to me were amazing, from Dave Michaud to Kayle Heline, to Spencer Cole, and to Gloria Davey, who all helped to make this experience one that I will never forget!Thank you everyone at Veterans United Home Loans and may God continue to Bless you!

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

We have purchased several homes over the years and our experience with Veterans United was the best by far. Everyone on their team is a subject matter expert and completely transparent about their part of the process. We also loved their 'homebuyers dashboard' where we could upload documents and check things off of our to-do list as they came up. Communications were top notch and we were never left wondering where we stood in the process. If we emailed or texted anyone on the team, they responded promptly; something that can not be said for big banks and credit unions. They have our highest recommendation and we would happily use them again.

Loan Officer: Billy Chard

NMLS# 1496817

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4 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

This was the easiest home process i ever had.

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Going into the process of taking out a loan I had absolutely no understanding of what needed to be done. I’m very grateful for the team at Veterans United for assisting me throughout the progress. Any questions that I had were answered immediately and they check on my status every single day. There was not a time that I felt out of the loop. I am forever grateful for them and helping me buy my first home.

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Exceptional service and professionalism. Smooth and easy process. Dave and his team responded to all of my questions and concerns almost immediately and went out of their way to make the whole process seamless.

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

5 star rating is not enough to evaluate the service. my journey through process went seamlessly fast and smooth. the attention to detail Mr. Warren and his team provided me security and peace of mind during the journey.

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Billy Chard and the rest of the team was great to work with. Billy was friendly, responsive, professional, and provided excellent all around service. The other members of the team were also very responsive and professional throughout the process. They made the mortgage process smooth and easy. In fact, this was the best experience I’ve had with a mortgage company. I strongly recommend VUHLs to others!

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

Ready to see for yourself?

Experience first-hand why 2,154 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

There’s not much more I could possibly say they’re totally awesome

Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars
Would Recommend

A very good experience! I had a quick close and everything went very smooth. A few things where it felt like I was rushing to do things but I have a busy schedule during the holiday. Sometimes they would want something done the day off during the work day. But overall a very good experience. Would recommend James and team to anyone

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

This was my third time using VU and the same loan officer, Billy Chard, for a reason -- he and his team make obtaining a mortgage as easy and painless as possible while also getting a great deal. I would have a hard time using anyone else going forward.

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Everyone was very pleasant and helpful. I particularly appreciated that I was always able to quickly contact someone when I needed to.

Loan Officer: James E. Walrod

NMLS# 260324

More Reviews

See all 2,885 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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