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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

2,006

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
1,468
4
468
3
48
2
13
1
9

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Showing all 2,006 reviews

5 out of 5 Stars
Would Recommend

This was indeed a great experience - esp. when compared to my previous loan experiences.

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

4 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Veterans United was beyond expectations in all phases of the long and confusing process of acquiring a VA loan. There representatives were courteous and well versed. Their training aids informing customers of the steps in the process were excellent and answered many questions I had and removed much stress in the process. I enthusiastically recommend Veterans United to anyone using a VA loan to acquire a home.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

We had a great experience with Alex and Gloria during our home purchase in Maryland! Thank you to the entire home loan team!

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

I am very please with the overall process. I have bought a few homes in my time and this was by far the easiest and that is mostly due to Kevin and the entire team at Veterans United. Their simple online forms and communication allowed the process to work smoothly and efficiently.

Loan Officer: Kevin Warren

NMLS# 261072

4.5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

My experience with Kevin and Tasha was great! I would definitely recommend both of them to anyone looking to purchase a home.

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

The easiest and smoothest transaction I have ever completed. The entire process is greatly aided by your account homepage and checklist.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

The Veterans United Team has been incredible and made the home financing experience sans stress! Thank you so much to Ryan, Alex, and Gloria for keeping us straight and helping us get through such a complicated process. The STONE family appreciates you!

Loan Officer: Alex Brown

NMLS# 245587

2.5 out of 5 Stars

Experience varies from person to person. I only use veterans United because my best friend did. And his experience was way better than mine. He even got $200 from veterans united after closing. They gave me a $50 Amazon gift card 😒😒😒 AFTER I had to move in 5 days after my original closing day.

Response from Veterans United

Hi Isaih, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger as one team. One of our Client Advocates would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.

5 out of 5 Stars
Would Recommend

Buying a home for the first time was a hectic experience. I wasn’t quite sure what to expect , but Kevin and Rachel were courteous and extremely professional and knowledgeable and guided me throughout the loan process. I would definitely recommend Veteran’s United to any veteran who is thinking about buying a home.

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Outstanding service from beginning to end. The Veterans United team are extremely professional and courteous. Definitely the team to call when you are looking to buy a new house.

Branch Manager: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
Would Recommend

Veterand United will help you het approved with their Lighthouse program and in turn fix credit and save money in the end on intrest.

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

4.5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

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564 Lynnhaven Parkway, Virginia Beach, VA 23452
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.