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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,684

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 3,684 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

First time home buying is definitely not for the faint of heart, but with the right people in place, they can make the process not as overwhelming as it seems. Everyone from our loan agent to our real estate agent had a hand in making sure we understood everything fully and that nothing was left out. We definitely appreciate all the effort of everyone!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I had a great experience working with Veterans United! Their online portal was very straightforward and extremely easy to use. Every document required had a brief explanation to clear up any confusion and if I still had questions, the team helping me through the process were always quick to reply. I had a very unique situation coming into this and Veterans United was more than happy to take on the challenge and help me get into my first home. I can't recommend them enough!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

5 out of 5 Stars
Would Recommend

Kevin and his team were phenomenal throughout this entire process. I had a lot of questions along the way and they were all very quick to respond and provide thorough answers. They helped to keep my anxiety at ease throughout this journey.

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to anyone, regardless if you are looking for a VA loan or a conventional. Their honesty and ethics shine through. They handle every detail and make it a quick and easy process. Especially Dave Michaud. I am so glad we found him and he represented us.

5 out of 5 Stars
Would Recommend

As we start to finally move in, I wanted to give one last big thank you to the team. Every step of the way, I couldn't help but feel grateful for the assistance and reassurance from our team. We felt safe and in good hands throughout the entire process. I can only help that wherever I end up next, I'll have a team as devoted and hard-working as those who work here.
Thank you again, from everyone in our new home.
~ Matt

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

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5 out of 5 Stars
Would Recommend

Like I said above, the Veterans United team was outstanding throughout the purchasing process! Despite being in another state with my pcs rapidly approaching, I never had to worry, because Karson and his team were 100% on top of it. Would work with them again in a heartbeat.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Im 100% satisfied and thankful they’re very helpful .

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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As I said, this was the BEST experience I have ever had with the home buying process! HIGHLY recommend!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We were absolutely disgusted with our old mortgage lender. Within 5 minutes of our consultation with Veterans United, specifically Melissa Kunkel, we felt such a sense of relief. Our sense of stability is renewed. Thank you for your professionalism and care!

4 out of 5 Stars
Would Recommend

This feedback has nothing to do with the team themselves, it has to do with the amount of paperwork required this time compared to the previous two homes we've purchased. Was there a change in the law? I felt that there were way more "to-dos" this time around which became frustrating toward the end.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

5 out of 5 Stars
Would Recommend

I can't say enough about the quality of work that Veterans United offers. They go beyond explaining and helping you understand the process of everything pertaining to your loan, and they keep reaching out to you, ensuring that you are always taken care of.

5 out of 5 Stars
Would Recommend

Thanks for a great experience! Spencer providing financing scenarios was incredibly helpful

5 out of 5 Stars
Would Recommend

Very professional experience that I encounter with the VA home loan especially Mr James Walrod and my realtor Deann Brenneman they were on top of everything thank you thank you

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Excellent communications via text, email, and phone. Questions/concerns were answered in a timely manner.

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See all 3,684 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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