Skip to Content

Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,696

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 3,696 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Overall experience with Veterans United was exceptional. I only have utmost gratitude for all the agents and loan officer for making this experience without any roadblocks and pitfalls.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I can write a book about this process! But what I truly admire is that from the start, they calmed me! And made me feel like I was not alone and that I deserved this! That made me feel better than anything because I was feeling like my finances, divorce and bankruptcy would almost surely hinder the process! Torie Smith is professional! Determined and just a wonderful human! And definitely someone you want covering down for you! When I tell you Torie took care of me! I am not understating! Many many calls to fix a financial issue that could have hindered everything! Countless hours spent making sure my file was without any errors and underwriting would be good! I am so forever grateful for this woman! If ever I need a mortgage company! There is no doubt that I’m coming back to this company! And I hope this wonderful human is still there’ she is without a doubt! Smart! Energetic! Professional! Wise! Aggressive when it is absolutely needed and just has the best intentions, the best outlook and the best heart and soul anyway could ask for! I just love these people and it was gods will that I found them! Thank you all from the bottom of my heart and soul! If you read this! Know that it is all sincere and you are lucky to have them handling and helping you. It was my honor and even after getting my home! I miss them 😌

5 out of 5 Stars
Would Recommend

The entire process was great! The utilization of the app helps by giving a "To-do list" creating a user friendly tool. This team went above my expectations!

5 out of 5 Stars
Would Recommend

I am grateful I was given a team as fast and efficient as this one. I definitely plan to stick with them for when I buy my next home. Thank you all for your professionalism and communication.

5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

5 out of 5 Stars
Would Recommend

My wife and I kept waiting for the moment this process became difficult, but it never came. From the moment I reached out to Veterans United until the moment I closed on the home, I felt 100% confident in Karson and his team. The Veterans United portal was extremely easy to navigate and use for uploading documents. If I had a question about, it would be answered without the hour and every concern was always responded to with direct and easy to understand feedback. This process was very smooth and gave my wife and I a great deal of comfort knowing we were taken care of the way we were. 100% would recommend Veterans United to anyone buying a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is my second time using veterans United and I would recommend them to anyone who asks and will use them again during my next home purchase

5 out of 5 Stars
Would Recommend

First time home buying is definitely not for the faint of heart, but with the right people in place, they can make the process not as overwhelming as it seems. Everyone from our loan agent to our real estate agent had a hand in making sure we understood everything fully and that nothing was left out. We definitely appreciate all the effort of everyone!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I had a great experience working with Veterans United! Their online portal was very straightforward and extremely easy to use. Every document required had a brief explanation to clear up any confusion and if I still had questions, the team helping me through the process were always quick to reply. I had a very unique situation coming into this and Veterans United was more than happy to take on the challenge and help me get into my first home. I can't recommend them enough!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kevin and his team were phenomenal throughout this entire process. I had a lot of questions along the way and they were all very quick to respond and provide thorough answers. They helped to keep my anxiety at ease throughout this journey.

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to anyone, regardless if you are looking for a VA loan or a conventional. Their honesty and ethics shine through. They handle every detail and make it a quick and easy process. Especially Dave Michaud. I am so glad we found him and he represented us.

5 out of 5 Stars
Would Recommend

As we start to finally move in, I wanted to give one last big thank you to the team. Every step of the way, I couldn't help but feel grateful for the assistance and reassurance from our team. We felt safe and in good hands throughout the entire process. I can only help that wherever I end up next, I'll have a team as devoted and hard-working as those who work here.
Thank you again, from everyone in our new home.
~ Matt

Ready to see for yourself?

Experience first-hand why 2,816 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

5 out of 5 Stars
Would Recommend

Like I said above, the Veterans United team was outstanding throughout the purchasing process! Despite being in another state with my pcs rapidly approaching, I never had to worry, because Karson and his team were 100% on top of it. Would work with them again in a heartbeat.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Im 100% satisfied and thankful they’re very helpful .

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

As I said, this was the BEST experience I have ever had with the home buying process! HIGHLY recommend!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 3,696 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top