Skip to Content
(757) 340-0013

Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,869

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 101 Coast Guard service member reviews

Clear Filters

5 out of 5 Stars
Would Recommend

This is my 4th transaction with James and his team, 3 purchases and 1 refinance and I will never use anyone else.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Veterans United was fantastic to work with and provided amazing service. The web portal was it super easy to use. I was able to upload and track all of the documents and progress. Highly recommended and will use them again on the next PCS!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

We cannot thank you all enough for all of your hard work and help during this process. Everyone was available to answer any questions that we had, made the process simple, and were just an absolute joy to work with. Thank you!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend

Team worked well and had good communication.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

The process was seamless. I really enjoyed the app, it made the process easy to navigate. Melissa Kunkel was great. She was very responsive to my every call. She took the time to answer every question fully.

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

James is a first rate pro! Fantastic support staff. Kudo's to Torie - she was always very responsive, knowledgeable, patient and helpful! Ashley made sure we were on track to close and answered those last minute questions. We could not have asked for a better loan team!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Veterans United home loans has streamlined the entire home buying process to where I almost completed the entire thing on my mobile phone. I was amazed to not even miss a full day of work during this whole process.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

We were very happy with the process of buying a home working with Veterans United.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Outstanding service!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

Ready to see for yourself?

Experience first-hand why 2,965 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

This is my third time working with VU; they're my go-to for VA loans and IRRRL's.

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

More Reviews

See all 3,869 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top