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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,252

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The VU team made every effort to achieve the best deal for us and helped us land the perfect home.As first time home buyers they were patient and helpful and never took advantage of our lack of knowledge.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

James Walrod did an amazing job getting me and my family into our home. They were truly there for us with any questions we had and are still there for us today even after the purchase. I consider. James a friend now who I could reach out to. I thank him and his team from the bottom of my heart.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Nina and Ashley were absolutely phenomenal. They made a complex, international move feel effortless. Despite the challenges of relocating from Japan, they never missed a beat—patient, accommodating, and consistently on top of every detail throughout the transition and home‑buying process. Truly exceptional support. Thank you both!

5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

From start to finish, working with Veterans United Home Loans was an absolute pleasure. The team was incredibly knowledgeable, patient, and transparent throughout the entire process. They took the time to explain every detail, answered all my questions promptly, and made what could have been a stressful experience feel smooth and manageable. I especially appreciated their proactive communication and genuine care for my needs — it never felt like I was just another file on their desk. Thanks to their expertise, I secured a great rate and closed on time without any surprises. I would recommend them to anyone looking for a trustworthy, professional, and friendly mortgage partner!"

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Austin and his team were phenominal throughout my entre home buying process. They responded quickly to my concerns and keep me informed every step of the way. Highly recommend!!

5 out of 5 Stars
Would Recommend

Torie Hill has been one of THE best professionals we have ever worked with. Seriously! We always felt like she had our backs and kept everything moving forward. And she was absolutely so wonderful to work with. I will be sharing her name and Veterans United to everyone we know and anyone else willing to listen. Thank you so much, again, Torie!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Dave and his team are attentive and informative. There is no guesswork as there shouldn’t be. This is the second time we have used Dave Michaud and for good reason. VU removes all the stressors in home buying.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Karson and Tayla out if Virginia Beach did a great job. They explained my rate options and even worked to help get my escrow back from my previous loan.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Nina and her team were friendly and responsive throughout the entire process. It could not have gone more smoothly.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Nina is fantastic and goes above and beyond!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The team I had made it a smooth transition, outstanding job!!!!

5 out of 5 Stars
Would Recommend

Harry and his team were so amazing. They were so kinda and patient, and Harry was so helpful with military and veteran stuff. I would recommend Harry and his team to literally anyone.

5 out of 5 Stars
Would Recommend

I would like to express our sincere appreciation to Wendy and the entire Veterans United Home Loans team for their outstanding service throughout our home loan process.From the beginning, Wendy was professional, knowledgeable, responsive, and reassuring. She helped guide us through each step, answered our questions clearly, and made sure we understood the process. What stood out the most was the urgency, teamwork, and dedication shown by everyone involved. The team worked incredibly fast while still making us feel supported and informed.Because of Wendy’s leadership and the team’s efficiency, our loan approval moved forward quickly and smoothly, even under a very tight timeline. We are truly grateful for the hard work, communication, and commitment that helped us reach the closing table.We highly recommend Wendy and the Veterans United team. They provided excellent service, treated us with care, and made this home buying experience a very positive one. Thank you again for helping us purchase our new home.

4.5 out of 5 Stars
Would Recommend

James Walrod and his team were outstanding! They were knowledgeable and conscientious. They took a potentially stressful process and made it smooth and efficient. The client portal was extremely helpful.

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See all 4,252 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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