Skip to Content
(757) 340-0013

Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,927

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 241 Air Force service member reviews

Clear Filters

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

Melissa Kunkle was my loan officer. She did a great job for me again! I just got my loan refinanced at a lower rate which lowered my monthly mortgage payment which rules! I can always use extra money in my pocket.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

The whole team at Veteran’s United was amazing and made this entire process seamless.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

The team was attentive, considerate of my personal choices and ensured everything to be smooth. We enjoyed working with our team, they took care of us and answered all of our concerns.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Shoutout to Kevin, Max, Ashley, and the rest of the team at Veterans United! The whole team was truly a blessing to work with and I appreciate the patience and support they put into getting this done and making my family’s dreams come true!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Great at explaining the process/paperwork for 1st time home buyers. Educational videos were helpful and the to do lists convenient. Team was quick to respond to text/email/calls.

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

4.5 out of 5 Stars
Would Recommend

This is my second home purchase with VU and they have found me and my family the best realtors. This home buy was much more complicated as I had recently retired from the Air Force and so many things were waiting time line. Without your help my family and I would have been homeless when our lease ran out.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

I think I've said it all. I had a Girl Power, Dream Team, and they were wonderful. I have and will continue to recommend Veterans United to friends and family. The homebuying process can be very stressful, but my team took great care of me. I truly believe at veterans United you are more than just a credit score!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Harry Basnight answered all my questions. Did not leave out any detail even if it did not benefit himself. Really a stand up gentleman and a man of his word.THANK YOU!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

You all knocked this out of the park for us! So thankful and look forward to working with everyone again

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

2nd home purchase thru Veterans United and pleased with their services

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

I learned so much in this process. Everyone was so friendly and helped me so much. I got the perfect home for my family and I couldn’t be happier.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Overall experience with Veterans United was exceptional. I only have utmost gratitude for all the agents and loan officer for making this experience without any roadblocks and pitfalls.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

I am grateful I was given a team as fast and efficient as this one. I definitely plan to stick with them for when I buy my next home. Thank you all for your professionalism and communication.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Profound performances by all participants!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

Everyone on my home buying team was very helpful, informative and professional!
They made my 30 day close go quick and easy!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

Ready to see for yourself?

Experience first-hand why 3,016 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

It was an awesome experience. This is the second home I purchased through veterans united and it was better experience than the first time.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend

Our experience with Veterans Untied was fantastic! The whole team stayed on top of everything and someone was always there for any questions we had. I will recommend Justin to anyone and everyone.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

I would definitely recommend Justin, Spencer, Candace and Rachel as a team. Together they worked my loan application and processed everything fast, keeping everything simple to understand for first time homeowners and making sure me and my spouse felt comfortable with everything decisions.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

More Reviews

See all 3,927 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top