As a first time home buyer with unpleasant experiences with previous mortgage companies, Veterans United was like a breath of fresh air. From start to finish, your team members (yes, a whole team is put in place for your application process) are in contact with you at least once every week to two weeks. This begins at pre-approval and continues through closing. They update you on your status along the way and even just call to check how you're doing while looking for a home to purchase. Very friendly and knowledgeable staff.
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Alex Brown and Veterans United Home Loans made home buying and refinancing a straight forward and enjoyable process. Alex and her team helped us navigate what was in our family's best interest financially. She was attentive and highly responsive to our questions. We felt connected and informed along the way. Having worked with several other major lenders in the past, Veteran United Home Loans has been the best experience by far!
