Not only was our VU team professional and in lock step with us the entire time, but they went above and beyond to ensure we were getting the best options based on our time in VA and added a personal step post-purchase to show their love and support during a personal matter that surfaced while we were securing our loan process. 💯recommend.
I gave 10 out 10 because of Kevin Warren and Chris coker. They were extremely helpful at every point of the process. I did not find Tasha Dockery helpful and as well as my agent had problems with her. If I need to explain in detail feel free to call me anytime at 757-777-5206. If it wasn't for Kevin I would not have closed on the original date I was supposed to.
If you want an easy process, this is your team. While being separated by six time zones we were treated as if we were right down the street. Justin and his team were always there to answer everything we needed and never made us feel as we were just another customer. Would recommend his team to anyone who is serious about wanting a smooth buying process.
Melissa's entire team was simply the very best. Tori was always responsive and pro-active. Rachel shepherded us through the loan approval process so smoothly I hardly even knew it was happening. Both Tori and Rachel reached out to me directly whenever they thought they could be helpful, and they always were. Every aspect of this transaction was handed professionally and personally. It felt like they understood how overwhelming it could be for us. We will be recommending Melissa and her team to all our friends and we hope to work with them again in the future if we decide to refi our loan.
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I have nothing but good things to say about Veterans United and its crew. The process was easy and everyone was professional and knowledgeable. I also liked how easy it was to upload documents and sign documents on the customer portal. Overall a great experience. I will be using Veterans United again in the future.
Veterans United made my first time home buying experience, stress free and easy! I couldn’t have asked for a better experience. The team was patient and kind. Professional but also friendly. I really felt like they cared about my and my family ensuring I was getting the best deal, and buying a home that was the perfect fit!
Veterans United is an exceptional company! My true dream home and land! At first this home was a dream for my wife and I. For some reason I decided to try to purchase our dream, and Veterans United took that dream and made it real. I still can’t believe this! Thank you to my team! Everyone of you were essential in making our lives so much better. Thank you, it’s a beautiful property. Thank you Thank you Thank you!
