James Walrod
- Get Prequalified!
- Call Office 757-340-0013 x7182
- Call Mobile (757) 274-3444
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Senior Loan Officer James Walrod is a graduate of Virginia Tech Pamplin College of Business, where he studied business management, finance, marketing and economics. He and his team have been leaders in the mortgage industry since 2006 and continue to serve Hampton Roads and surrounding areas. Dedication to his borrowers and partners, as well as a strong desire to serve his community, are a few of the catalysts behind the success of this mortgage team. James lives in Virginia Beach with his wife and two children.
James Walrod
Loan Officer NMLS #260324
| Office | 757-340-0013 x7182 |
|---|---|
| Mobile | (757) 274-3444 |
| james.walrod |
|
| Address | 564 Lynnhaven Parkway Virginia Beach, Virginia 23452 |
Reviews
See what 1,047 customers have said about James Walrod
I worked James Walrod. I had a great experience. I felt respected and he understood my needs as a first time home buyer
I would highly recommend James and the team I worked with! Over the last few years they have continued to work with me through all the changes and never missed a beat.
Our experience working with James and his team was outstanding. James communicated clearly at every stage of the process, explaining what was being done, what to expect next, and what was needed from us. He and his team were consistently responsive, proactive, and willing to assist with any questions or concerns we had.From the outset, we felt welcomed and well-supported. Throughout the engagement, James and his team demonstrated that they genuinely cared about our needs and were committed to guiding us each step of the way. We would enthusiastically choose to work with them again in the future.
Great Loan Officer who I'd give 5 stars and no complaints about. The Concierge Chris is useless and his mind is all over the place.
Response from Veterans United
Hey Michael,
I really appreciate you taking the time to share this feedback. I’m glad to hear your loan officer made such a positive impression, but I’m sorry the rest of your experience didn’t match that same level of service.
It’s frustrating when communication feels disorganized or unhelpful, especially during a process that should feel guided and supported from start to finish. You deserve a consistent experience across every part of the team, and I’m sorry that wasn’t the case here.
I’d like the opportunity to learn more about what happened and see where we can improve. If you’re open to it, please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’re happy to follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
I worked with Veterans United on getting my first home loan and refinancing it. I couldn't be more impressed with the service I received. From my initial inquiry to the final approval, the staff went above and beyond to ensure the process was smooth and stress-free. Shout to Torie, Ashley R, Gloria, and James for providing exceptional service from start to finish. Trust and believe i will be working with them again.
James and his assistant went about and beyond they kept me up to date and gave me a lot of reassurance through out the process. For my first time this was a definitely an easy process thanks to them!
Mahalo
The entire process from start to finish was simple, easy, and seamless. Paired with a fantastic group of people who helped us every step of the way and kept our heads held high through the ups and downs of house hunting. We couldn’t have asked for a better experience for our furst time buying a home!
