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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,869

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 3,869 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

This team was truly a blessing and great to work with throughout this process. It was not an easy journey and a number of hiccups were encountered but I can say they worked tirelessly to help me and my situation and I truly appreciate everything they did.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

The process couldn't have been simpler! Concise requests and a well ordered to do list without any fluff or tangents! Outstanding, you made this first home buyer looking ahead to their next purchase, because the bar has been set over the moon!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Amazing experience. My team helped any way they could even with unexpected delays out of their control and made sure we were taken care of.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Veterans United is excellent, and they simplify the process of homebuying! Highly recommended 10 out of 10!

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

4.5 out of 5 Stars
Would Recommend

it was a pleasure working with the entire staff and was pleased at the outcome i cannot give the whoe group enough credit and praise they are well desvering

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Fantastic group of people!! Made the home buying process easy and less stressful

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

This was my 4th home purchase, under the least desirable conditions, and my BEST experience because of Veterans United. Nina Paddock is a person you can trust to look out for your interests in one of your biggest investments! Ask for her by name and you will not be disappointed.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

4.5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Shoutout to Kevin, Max, Ashley, and the rest of the team at Veterans United! The whole team was truly a blessing to work with and I appreciate the patience and support they put into getting this done and making my family’s dreams come true!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

100% Recommend James and his team for your home loan needs.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

3.5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

Veterans United VB is the best for first-time homebuyers Do not delay See them today.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

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5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

5 stars to everyone involved in my loan process! James, Torri, Ashley, Lauren, and anyone else I forgot. Thank you, team!!!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

Maybe its common sense, it would be helpful to new homeowners if there was a checklist for turning over utilities so that way there is no lapse.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

They go way beyond the call of duty, thinking of service referrals and facilitating your to-do items. Everything is brief, streamlined, and tailored to you.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

I am absolutely thrilled and blessed to get this done and the people at Veterans United helped made that happen and I am hopping that it can happen again soon with my house. Thank you guys.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Veterans United has been very helpful and professional.
They were always timely, with the answers to any questions that came up.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Veterans United made the entire process as stress free as possible and always kept lines of communication open for any questions we needed answered. Would recommend 1000%.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

More Reviews

See all 3,869 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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