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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,834

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 3,834 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I wouldn’t choose anything other then VA Home Loans

5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

This is my 4th transaction with James and his team, 3 purchases and 1 refinance and I will never use anyone else.

5 out of 5 Stars
Would Recommend

This was our first home buying experience. We are very happy with the process, the app support, and the teams responsiveness. Would recommend, would home buy again with this team.

5 out of 5 Stars
Would Recommend

Veterans United really cares about their clients. James and Ashley answered all of our questions to make sure all of our needs were met.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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Karson and the team were excellent. They were there for me every step of the way and were happy to answer any questions I had. All are very professional. They made sure the process was smooth and everything was done in a very short period of time.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Please keep helping veterans purchase their next home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The loan team was very helpful and on top of things even when the closing was delayed twice by the short sale negotiations. I appreciated all the work everyone did to ensure closing was as soon as possible on our end.

5 out of 5 Stars
Would Recommend

A massive thank you for guiding me through every step of the process and making this dream a reality. Your dedication and hard work are truly appreciated.

5 out of 5 Stars
Would Recommend

Absolutely smooth through the entire process. The realtor they paired us with was extremely knowledgeable very nice and incredibly easy to work with. She never tried to sell us any of the houses we looked at just let us look and make our own decisions. She completely worked with our schedule. She scheduled all inspections and we closed on the date were supposed to. Highly recommend !

5 out of 5 Stars
Would Recommend

We are grateful for the excellent level of service we received at VU. Nina, Chris and the rest of the team turned what was becoming a very stressful process into an extremely satisfying and rewarding experience. We are grateful to Nina and her team for their hard work and dedication in helping us get this loan closed! I highly recommend Veterans United.

5 out of 5 Stars
Would Recommend

This is the second time I have used veterans united and hands down I would use James again, he is very knowledgeable, helpful and if he doesn’t know he will admit it and find someone who does.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

5 out of 5 Stars
Would Recommend

This first time home buying process was amazing and scary at the same time, but I couldn’t done it with this team! They walk with me throughout the process. I highly recommend them.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I have the best team Nina Paddock & Tasha
Thank you so much for everything you do. We are owners!!!

5 out of 5 Stars
Would Recommend

Veterans United is a great company for veterans trying to get into their dream home. I recommend this mortgage company for every veteran who is serious about moving into their dream home.

5 out of 5 Stars
Would Recommend

Veterans United was aware great choice to handle my VA home loan. I was very pleased with the service and they found ways to save me money at every turn. They made the process easy to understand for a first time home buyer like me.James Walrod was outstanding. I couldn't have imagined someone doing that good of a job. He was always available to answer questions. He went above and beyond when explaining the process and any items we didn't understand. He was friendly and courteous. He was also very understanding and patient with me as I have a very demanding job with hours that make it difficult for me to communicate during the normal business day. You're in great hands if James is handling your loan!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
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More Reviews

See all 3,834 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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