Spencer Cole failed to inform me in advance that my loan interest rste-lock was expired.
Response from Veterans United
Hi Thomas, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great length to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.
Justin and his team was awesome to work with and was available to answer my question no matter the time or day. He help to ease my mind through out the process and made buying my first home easy highly recommended.
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Veterans United made it possible for me to use my VA Benefits & become a first generation home owner. They are responsive & work with you as being in the military can often mean an unconventional schedule. Loved the ease of uploading any documents needed online. Would recommend for sure.
It was a great team I worked with. Everyone was very helpful.
Great home buying experience, despite being overseas. Knowledgeable, professional, and willingness to make our situation work for us was great to experience. Would highly recommend!
I would definitely recommend Veterans to anyone and loved the experience I had. I felt very stress-free and guided in the major life decision about to be made.
This experience has been great and I will most definitely recommend anyone I know who is prior service specifically James.
This is my second time using Veterans United. I am a fan and loyal customer. The staff is always friendly and informative. If you are looking for a lender, look no further!
Veterans United is supposed to be good, however, we heard a lot of things about extra fees being charged if your loan officer is not a local agent. They charge a $695 underwriting fee. Beware before you apply. Also, do some research on your loan officer. My loan officer went missing after our offer was accepted by the sellers and the loan process started. It would take days to have our questions answered.
Great experience, 10/10 recommend!