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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,891

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 3,891 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole Veterans United team was outstanding. I have no complaints. Thank you for your assistance. I appreciate your help!

5 out of 5 Stars
Would Recommend

Justin and his team were AMAZING!!! They helped me through the whole process with ease. Tayla was one of his team members that went above and beyond with our needs, making the whole process a breeze! I couldn’t have asked for a better team to walk me through my first time buying a home!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Justin and his team delivered top notch service - they are true professionals. I always felt I was being treated like I was their only customer. They made the process as easy as they could, and were always there to answer my questions, or help me keep up. I will be using Justing and his team should I ever need their derives again. Truly a remarkable team that cares about providing the highest levels of service.

5 out of 5 Stars
Would Recommend
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was outstanding from beginning to end. As first-time homebuyers, the process could have been overwhelming, but the entire team made it feel smooth and manageable. We especially want to highlight Gloria, who was a key part of our journey. Her responsiveness was truly impressive—she was always quick to answer any questions we had, no matter the time of day. She was professional, knowledgeable, and genuinely cared about helping us through every step.Veterans United also provided great tools, resources, and consistent communication, which gave us peace of mind throughout the home loan process. It’s clear that they are dedicated to supporting veterans and their families. We are beyond thankful for the exceptional service and would highly recommend both Veterans United and Gloria to anyone looking to buy a home.

5 out of 5 Stars
Would Recommend

The entire process was made easy from start to finish. Being a first time home buyer, I didn't go into this with a lot of information, But the people of veterans united made the whole process a breeze in particular Justin Miller, by keeping me informed of my options and the next steps through the whole process and I couldn't have imagined a better home buying experience!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole team at Veteran’s United was amazing and made this entire process seamless.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United's team consistently delivers exceptional service. I anticipate future collaborations and will enthusiastically recommend Veterans United to my network.

5 out of 5 Stars
Would Recommend

The team was attentive, considerate of my personal choices and ensured everything to be smooth. We enjoyed working with our team, they took care of us and answered all of our concerns.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Nina was a huge help during our journey to buy our new home. From the start, she took the time to listen to what we wanted and answered all our questions patiently. Her friendly approach made it easy to talk about our concerns, and she always gave us useful advice that made the process feel much less overwhelming.

5 out of 5 Stars
Would Recommend

Justin’s team seemed like they worked around the clock to make the loan process flawlessly simple. Along with what seemed like immediate responses to my questions they also taught me far more than I could have imagined about the loan process. This is my third home I have purchased and the team exceeded my expectations. 10/10 would work with them again.

5 out of 5 Stars
Would Recommend

This team was truly a blessing and great to work with throughout this process. It was not an easy journey and a number of hiccups were encountered but I can say they worked tirelessly to help me and my situation and I truly appreciate everything they did.

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5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process couldn't have been simpler! Concise requests and a well ordered to do list without any fluff or tangents! Outstanding, you made this first home buyer looking ahead to their next purchase, because the bar has been set over the moon!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Amazing experience. My team helped any way they could even with unexpected delays out of their control and made sure we were taken care of.

5 out of 5 Stars
Would Recommend

Veterans United is excellent, and they simplify the process of homebuying! Highly recommended 10 out of 10!

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See all 3,891 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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