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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,293 reviews
323 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,293 unfiltered reviews

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5 out of 5 Stars

For me the entire process was seamless. Austin, my loan officer was outstanding, informative and ready to answer all questions. Taylor, my loan coordinator was truly exceptional. Her speed and level of care made my experience stress free.I would definitely recommend family and friends!

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5 out of 5 Stars

Thank you to Melissa and the team at Veterans United VA Beach from first meeting their services has been professional with attention to detail, direct,honest.respectful and feedbackwas timely percise helpful.The Wrights our realtors have never failed to impress with thier knowledge. First time home buyers or veterans who want to refiance their home call Veterans United VA Beach their customer service is second to none,

5 out of 5 Stars

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5 out of 5 Stars

Harry Basnight and his team, specifically Gloria Davey, were amazing throughout the entire refinance process. Very helpful and responsive every step of the way! Would recommend them to any wanting to buy or refinance a home!

5 out of 5 Stars

Huge shout out to Justin, Tayla, and the VU team! They bent over backwards to help me refinance while deployed. They made my inital home purchase incredibly stress free as well.

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5 out of 5 Stars

Veterans United made the process the easiest possible.

5 out of 5 Stars

The entire Veterans United team was exceptional. Chris, Harry, and Katie worked together seamlessly to guide us through the VA loan process and help us find our perfect home. They were professional, responsive, and made everything simple from start to finish. We couldn’t have asked for a better team, highly recommend them to any veteran looking to buy a home

5 out of 5 Stars
5 out of 5 Stars

My husband and I can't say enough good things about Veterans United. They were right on top of everything. Treated us like a valued customer. Very patient and kind when it came to working with the computerized system. Always willing to assist in any way possible. I will always recommend United Veterans.

4 out of 5 Stars

They are fast and efficient! Answered all questions in a timely manner.

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Experience first-hand why 3,343 homeowners give us a perfect score!

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5 out of 5 Stars
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4 out of 5 Stars

I've worked with Kevin Warren and his team twice and received great service both times!

5 out of 5 Stars
5 out of 5 Stars

Justin and his team did an amazing job, making the home buying process as smooth as possible. They were responsive, knowledgeable, and professional. I would highly recommend them to my family and friends.

5 out of 5 Stars
5 out of 5 Stars

Melissa Kunkel was amazing in giving me the information I needed to make decisions based on locking in my loan rate, informing me about the EARL program and ultimately making me feel comfortable and fully educated on the process and what I was signing myself up for.

4.5 out of 5 Stars
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