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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,891

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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Alex Brown and her team at Veterans United were PHENOMENAL during my home buying process... They were very helpful and informative... I didn't have to pull any info out of them, they just kept feeding me a lot of info. Extremely helpful...

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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I loved the fact that I could communicate with the loan officers anytime via email. Also was very impressed that Aaron took time to call me back after hours to explain a question I had. Only reason it's a 9 instead of a 10 experience is I started my preapproval online and never got a call after 1 week. I had to call in and start it over the phone.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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Very quick, excellent communication.

2.5 out of 5 Stars

For being a military related company they asked for some ridiculous things that any service member could tell you is never in a million years going to happen

5 out of 5 Stars
Would Recommend

wonderful to work with, helpful and explain everything.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
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James and his team provided outstanding service. They kept me informed every step of the way and even helped me take care of an incorrect issue on my credit report. Most lenders would have just told me to figure it out on my own. With their knowledge aand teamwork it was resolved in a matter of a few hours and I know it would have taken me days if not weeks to get it fixed.

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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Outstanding customer service

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Every one that I came in contact with at Veterans United was a true professional and I felt that I was in good hands and that came to be true as the process continued. I am very pleased with the services of Veterans united,

5 out of 5 Stars
Would Recommend

Aaron & team did a great job!

4 out of 5 Stars
Would Recommend

More Reviews

See all 3,891 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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