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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,282 reviews
733 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,282 unfiltered reviews

Starting on Page 89 of 143. Return to Page 1

4.5 out of 5 Stars
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5 out of 5 Stars

Loan officer Miss Wendy Pulliam and her entire team was extremely friendly ,helpful and respectful

5 out of 5 Stars
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Overall an excellent experience.

4 out of 5 Stars
4.5 out of 5 Stars
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Experience first-hand why 3,333 homeowners give us a perfect score!

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5 out of 5 Stars

They made every step simple and provided immediate assistance anytime it was needed.

5 out of 5 Stars
5 out of 5 Stars

Overall process was great, website was user friendly to upload documents for the loan.

5 out of 5 Stars
5 out of 5 Stars

Very knowledgeable and helped make the loan process go very smooth and painless..

4.5 out of 5 Stars
4.5 out of 5 Stars

Everything that was required was easily accessed even through my smart phone

5 out of 5 Stars

My initial experience with the corporate office was less than optimal, however, the folks at our local office made up for that and then some. I will definitely be using them again in the future when it’s time to get our next home.

5 out of 5 Stars
5 out of 5 Stars

The whole team helped me to reach this goal! Starting with getting my credit to where it needed to be. Kinsey was awesome. She told me what to pay, what to say, who to call. Once I was there I was preapproved. I was asked for many documents and was able to provide it all. I actually went to the office and met Tasha and James. Extremely helpful with the processing and great communication with James my loan officer! I made it to the end. it was a bit tough but they all made it go smoothly for me. I can't say thanks enough!

5 out of 5 Stars

Stephanie was really helpful with answering questions and letting me know what was needed.

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Experience first-hand why 3,333 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Our loan team was great! Aaron was always there when we had questions and took his time explaining the process to us. His patience and attentiveness was very reassuring.

4.5 out of 5 Stars

Great loan company just wish as a company you offered toward modular and manufactured homes

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