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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,218

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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From the 3 possible companies we were going to go thru, Veterans United provided us with the best interest rate and best service

5 out of 5 Stars
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Dave Michaud is an outstanding individual that took care of my refinance. He kept me informed with the process and made it extremely easy! Give the man a raise!

5 out of 5 Stars
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4.5 out of 5 Stars
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Dave Michaud made the entire process very easy!

4.5 out of 5 Stars
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5 out of 5 Stars
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Well back in April we weren't sure if we could get financed because my fico score was a little low; your light house credit counselors were able to help me raise my score nearly 50 points in two short months just by following their advice.

4.5 out of 5 Stars
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4.5 out of 5 Stars
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4 out of 5 Stars
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Wendy and Samantha. I could never thank you enough. The whole experience was so easy with your experience and professionalism. I never had any doubt that I was in good hands. Thank you thank you thank you

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My agent, Billy Chard, went above and beyond my expectations!

5 out of 5 Stars
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James and Ashley were amazing! They were quick to answer my emails and they were always willing to answer all my questions

5 out of 5 Stars
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1.5 out of 5 Stars

The confusion, unorganized chaos made it a miserable experience. The loan processor was inadequate in preparing my loan for underwriting. The loan fell through the day before closing because after a month they didn't realize I was a contractor. That should have been seen first week.

5 out of 5 Stars
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5 out of 5 Stars
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Great staff! Very friendly and helpful.

4.5 out of 5 Stars
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5 out of 5 Stars
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Was absolutely outstanding service with the entire process being very smooth

More Reviews

See all 4,218 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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