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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,982

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

It was a bit challenging signing documents while stationed in Italy. Not that it is anyone's fault in particular but had I known this I might have made the trip to sign final paperwork. Maybe just something to recommend to your future customers.

5 out of 5 Stars
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5 out of 5 Stars
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Very quick in responding and informing of what needs to happen. Explain things 100 percent so that you understand every step of the way. Beat everyone else's rates. No one could compete with them.

5 out of 5 Stars
Would Recommend

VU has the feel of a family business and I was able to interact with a Loan Officer that truly understood my circumstance - a huge plus!

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Everybody I dealt with was very polite and formal, and made the process as easy for me as possible

4 out of 5 Stars
Would Recommend

employment verification process needs work

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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Already been recommending they are awesome Alex and Ryan brown are amazing

5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

excellent stress free loan procedure.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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My loan experience was very good. I would highly recommend this agency to others.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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We had a very good experience working with our loan officer, Billy Chard. He was very helpful and making our journey very smooth! We would recommend him and your company to anyone who would need a home loan.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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James and his team were absolutely amazing to work with. If I had any stress or worries they were there to help me out and put me at ease. They truly made this process as stress free and easy as possible. My uncle died 3 days before I was supposed to close, and they made it work with my schedule of having to deal with the news and family.

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See all 3,982 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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