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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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James was extremely helpful, knowledgeable and available whenever I needed him or had a question. I was not blind sided by anything and he made sure I was more than prepared for my funding towards closing. I’m glad that I chose this company to work with as my loan lender!
I must say this staff is absolutely amazing. Aaron is a wealth of knowledge and is by far on top of his game. Melissa is extremely friendly and made me feel welcomed! She was there to answer questions and was always available. Lastly Rachel was there to give us confidence on the last parts of the loan. I loved how she would not settle on a simple answer. She reached out to her coworkers to explain things she didn't feel to certain about. I loved everyone on your team and greatly appreciate everything you have done for us!!!
This was the smoothest mortgage process I have ever had. My only disappointment was that we had 84 days to prepare and much of the work didn’t get done until the last day, we missed my closing date and the underwriter didn’t find out we had unexpected flood insurance requirements until the last 24 hours.
Outstanding, flexible, straight forward and smooth service was shown by the Veterans United team. Thank you so much for that smooth transition and for the knowledge given! I definitely recommend their services to anyone looking into utilizing their Home VA benefit and acquiring their Home!
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From my first contact with Melissa Kunkel I was treated exceptionally well. Melissa and Rachel Tompkins explained each step and kept us updated on the status of our loan application. This was our first home purchase so we needed their guidance and expertise and they did not let us down. They were both readily available to answer our questions and pushed the application over the finish line. I would highly recommend everyone at Veterans United.
It was absolutely amazing dealing with everyone who worked on our refi. I will definitely be recommending Veterans United.
James was outstanding from start to finish ! No complaints.
The process was so easy and they always kept me up to date on everything. Buying this house was a stress free experience and we are grateful for Veterans United!
The team I had personally was the best everything they recommended was outstanding and worth the effort and wait
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Everyone I worked with at Veterans United was amazing. They would always reply quickly and all of them were very kind, and SUPER helpful.
This was my 2nd time getting my loan from Veterans United Home Loans and it was AWESOME! The staff, especially Melissa Kunkel, Loan Specialist and Ashley Royea, Transaction Coordinator, made it seamless in refinancing. Thank you!
Dave Michaud was outstanding!
