We've all heard of horror stories from other homeowners with their experience with other mortgage companies. I can honestly say, as a first-time homebuyer, my experience with Veterans United was easier than what I expected. You are guided from the beginning to the end of your homebuying process with all the information needed for a successful purchase by your loan officer, simplified tutorials for each stage of the loan process, and a daily updated account page to keep you abreast with the status of your loan. I'm so happy my cousin referred me to Veterans United. Thank you Dave Michaud & Veterans United. Signed by a Happy New Homeowner!!
Dave Michaud and Tasha Dockery took what seemed like a very personal interest in getting us through the entire process. Especially when we experienced a couple of set backs during our purchase process. They communicated effectively and efficiently and were always pleasant and cheerful.The online tools and help videos were accurate and helpful to completing our home buying.
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I was categorically shocked at how easy buying a home was and I credit the majority of that to VU. I work overseas and 95% of this deal was orchestrated through email while I was deployed. They never missed a beat and taught me a lot of things along the way. They service a demographic that is very dear to my heart. That said, 10/10 will recommend to everyone I know that’s in the market for a VA loan.
From start to finish working with my loan team has been a terrific experience every question or issue I had was addressed the same day usually within 5 min Alex and Gloria were outstanding and they got everything processed in a timely manner and only thing that held up the closing was the repairs not the agents fault so with that being said I would definitely recommend veterans United and I will definitely be using their service in the future if I have to sell my home great job guys.
