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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,291 reviews
439 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,291 unfiltered reviews

Starting on Page 57 of 144. Return to Page 1

4.5 out of 5 Stars
5 out of 5 Stars

This was an excellent experience for us. James was right on top of everything. Any veteran deciding to take advantage of the lower rates will want to use Veterans Home Loans for sure!

4 out of 5 Stars
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5 out of 5 Stars

Would recommend to anyone.

5 out of 5 Stars

I would highly recommend VU to anyone and everyone. If I could give more than 5 stars I would.

5 out of 5 Stars
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4 out of 5 Stars

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Experience first-hand why 3,341 homeowners give us a perfect score!

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5 out of 5 Stars

Veterans United MUST be your only option when looking for a home loan!!! Great customer service!!!

4.5 out of 5 Stars
5 out of 5 Stars

This was my second time using Veterans United, will use their service again without hesitation.

5 out of 5 Stars
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3.5 out of 5 Stars
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5 out of 5 Stars

The people and the system they have set up is just the greatest. Quick, easy to follow and check progress. Communication was very quick with the pertinent people, measured in minutes, not hours.

3 out of 5 Stars

Overall Veterans United was pretty good. Tori, the assistant I was assigned to was not very professional or knowledgeable so she had to pass me off to James for questions.

Response from Veterans United

Robin, thank you for your honest feedback and we are pleased to hear that our service went well. Our loan teams are set up to answer as many questions as possible, but most questions will need to be sent to the licensed loan officer. Legally some questions can only be answered by the loan officer. We apologize for any confusion there may have been. We want to invite you to share more if you choose to. Our client advocate team will be available to you. Thank you again for your service.

5 out of 5 Stars

Hands down the best team to work with when looking to get a new home.

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Experience first-hand why 3,341 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

This is my third time working with VU; they're my go-to for VA loans and IRRRL's.

4 out of 5 Stars
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4.5 out of 5 Stars
5 out of 5 Stars

My loan Specialist James Walrod and his team was very helpful and knowledgeable with all my questions and concern about my refi. They made me feel comfortable and confident with my decisions.

5 out of 5 Stars
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