Skip to Content
(757) 340-0013 Apply Now

Virginia Beach, VA Reviews

Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,314 reviews
413 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,314 unfiltered reviews

Starting on Page 58 of 144. Return to Page 1

5 out of 5 Stars

I would highly recommend VU to anyone and everyone. If I could give more than 5 stars I would.

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

Painless and peofessional

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

Bravo Zulu.

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars
headshot image of Martin Sheehan

Loan Officer: Martin Sheehan

NMLS# 1973222

5 out of 5 Stars

Veterans United MUST be your only option when looking for a home loan!!! Great customer service!!!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

This was my second time using Veterans United, will use their service again without hesitation.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

4.5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

3.5 out of 5 Stars
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

3.5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

Ready to see for yourself?

Experience first-hand why 3,361 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

The people and the system they have set up is just the greatest. Quick, easy to follow and check progress. Communication was very quick with the pertinent people, measured in minutes, not hours.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

3 out of 5 Stars

Overall Veterans United was pretty good. Tori, the assistant I was assigned to was not very professional or knowledgeable so she had to pass me off to James for questions.

Response from Veterans United

Robin, thank you for your honest feedback and we are pleased to hear that our service went well. Our loan teams are set up to answer as many questions as possible, but most questions will need to be sent to the licensed loan officer. Legally some questions can only be answered by the loan officer. We apologize for any confusion there may have been. We want to invite you to share more if you choose to. Our client advocate team will be available to you. Thank you again for your service.

5 out of 5 Stars

Hands down the best team to work with when looking to get a new home.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

This is my third time working with VU; they're my go-to for VA loans and IRRRL's.

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

4 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars

Amazing....Stress Free!

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

Ready to see for yourself?

Experience first-hand why 3,361 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

My loan Specialist James Walrod and his team was very helpful and knowledgeable with all my questions and concern about my refi. They made me feel comfortable and confident with my decisions.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

Fantastic to work with! Everything went smoothly.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

More Reviews

See all 4,314 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Back to Top