I was doubtful at first if Veterans United can help us get into a home. What started as “no harm in trying again” became a reality. Things went fast and smoothly. The whole Veteran United team stayed on top of things and very organized.
They where amazing at every level
Everyone was extremely helpful even when things were overwhelming they kept encouraging me to continue on the process.
I really enjoyed the setup of the website. We were able to get information and send documents with ease. We knew exactly what step we were on and what to expect. The loan team was always there with a quick answer for any and all questions we had.
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Brian and Danielle (and the rest of the team that I did not get the pleasure to speak with directly) were so great! The whole process was so easy, and they made sure I understood everything along the way. As a first-time home buyer, I was pretty nervous that it was going to be a difficult and confusing process.
The entire team was incredibly proactive, communicative and kept me on track with the app checklist which was essential for me. A+ plus compared to previous mortgage with USAA.
The team was amazing and extremely informative. Thank yall so much!!!!
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The team did an amazing job preparing my packet for closure. They stayed on top of what I needed for the underwriting. They contacted me through multiple platforms to ensure timely response.
Aaron and his team were excellent. I cannot say enough good things about the support they provided as we got through the home buying process.
VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.
Overall I was super happy with the home buying process.
