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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,978

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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4 out of 5 Stars
Would Recommend
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5 out of 5 Stars
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5 out of 5 Stars
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This process has been the most simple and smooth one that I could have ever hoped for. Buying our new home, which is normally a challenge for most, has been one of the easiest mountains to climb! We aren’t new home buyers, so we definitely can tell the difference working with Veteran’s United. Thanks guys!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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My experience with Veterans United was OUTSTANDING! Great customer awareness in walking me through the whole process from application to closing. Would definitely recommend!

5 out of 5 Stars
Would Recommend

My loan team at Veterans United was amazing! They made the process of refinancing on my home simple and understandable while providing me with guidance on the best options for my situation. I was able to get a better interest rate and mortgage payment with their help and the process was very efficient and quick. Most of the documents could be loaded electronically through their portal which is user friendly and welcomed during a pandemic. I would absolutely refer anyone to Veterans United and would do business with them again in the future.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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This was an excellent experience for us. James was right on top of everything. Any veteran deciding to take advantage of the lower rates will want to use Veterans Home Loans for sure!

4 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I would highly recommend VU to anyone and everyone. If I could give more than 5 stars I would.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Veterans United MUST be your only option when looking for a home loan!!! Great customer service!!!

4.5 out of 5 Stars
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5 out of 5 Stars
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This was my second time using Veterans United, will use their service again without hesitation.

5 out of 5 Stars
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3.5 out of 5 Stars
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3.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The people and the system they have set up is just the greatest. Quick, easy to follow and check progress. Communication was very quick with the pertinent people, measured in minutes, not hours.

5 out of 5 Stars
Would Recommend

Hands down the best team to work with when looking to get a new home.

5 out of 5 Stars
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This is my third time working with VU; they're my go-to for VA loans and IRRRL's.

4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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More Reviews

See all 3,978 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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