This is my second home purchase with VU and they have found me and my family the best realtors. This home buy was much more complicated as I had recently retired from the Air Force and so many things were waiting time line. Without your help my family and I would have been homeless when our lease ran out.
I can’t say enough good things about James and his team. I was completely confident and comfortable with this whole process knowing James and his team were on it. Everything was explained so well, the user friendly portal made everything a breeze for providing documentation for the various stages of the process. Best loan team I have ever worked with!
The three gentlemen who I worked with, Karson Hill, Dalton Reiter and Spencer Cole were great! I spoke with Mr. Hill on multiple occasions on the phone. He answered every question fully and made sure I was aware of every option I had. Over all Mr. Hill took care of every request and made our loan process a breeze. I highly recommend Veterans United
Justin and his whole VU team gave a first class service throughout the whole process! I think the greatest benefit of working with the team was their working relationships with all parties involved. From my agent to my home insurance team to all of the VU team members everyone knew each other and was able to have the “technical” conversations on their own and then present the options and solutions to me. They communicated exactly what I needed to know and nothing more, keeping my stress levels low and simplifying the process for me. Grade A service!
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I think I've said it all. I had a Girl Power, Dream Team, and they were wonderful. I have and will continue to recommend Veterans United to friends and family. The homebuying process can be very stressful, but my team took great care of me. I truly believe at veterans United you are more than just a credit score!
Due to my personal financial situation, my path to becoming a home owner was going to be difficult. My team walked me through the entire process, and made this goal something that was palpable. There were many points at which I didn't think I would be approved. Those were they days I got a friendly nudge to continue through my checklist and to be rest assured that they are doing everything they can to get us into a home. I am writing this as a new homeowner, so they made it happen. If they can help someone with my financial history, after a devastatingly expensive divorce, find their way into a home in this market, then they are everything that they advertise. Thank you Melissa, Torie, Kayle and Jason for making this possible. I wasn't the easiest customer. I switched states in the middle of the whole process and they handled it like it was no big deal. Give them a go, they may make something you think is impossible suddenly very real.
This was truly the best experience I have ever had with any type of loan. The team that I was supplied with made sure that everything went off eithout a hitch. Working with me to ensure every problem that came up and every questions asked was taken care of quickly and with extreme professionalism. I truly cannot thank them all enough and would/have recommend(ed) them to every single military person I know or meet coming to the area. I have heard so many horror stories about home buying and I have nothing but good things to say about all of it!
