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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,946

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

5 stars to everyone involved in my loan process! James, Torri, Ashley, Lauren, and anyone else I forgot. Thank you, team!!!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

Maybe its common sense, it would be helpful to new homeowners if there was a checklist for turning over utilities so that way there is no lapse.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

They go way beyond the call of duty, thinking of service referrals and facilitating your to-do items. Everything is brief, streamlined, and tailored to you.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

I am absolutely thrilled and blessed to get this done and the people at Veterans United helped made that happen and I am hopping that it can happen again soon with my house. Thank you guys.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Veterans United has been very helpful and professional.
They were always timely, with the answers to any questions that came up.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Veterans United made the entire process as stress free as possible and always kept lines of communication open for any questions we needed answered. Would recommend 1000%.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

4.5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

I wouldn’t choose anything other then VA Home Loans

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

This is my 4th transaction with James and his team, 3 purchases and 1 refinance and I will never use anyone else.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

This was our first home buying experience. We are very happy with the process, the app support, and the teams responsiveness. Would recommend, would home buy again with this team.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend

Veterans United really cares about their clients. James and Ashley answered all of our questions to make sure all of our needs were met.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

Karson and the team were excellent. They were there for me every step of the way and were happy to answer any questions I had. All are very professional. They made sure the process was smooth and everything was done in a very short period of time.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

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5 out of 5 Stars
Would Recommend

Please keep helping veterans purchase their next home.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

The loan team was very helpful and on top of things even when the closing was delayed twice by the short sale negotiations. I appreciated all the work everyone did to ensure closing was as soon as possible on our end.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

A massive thank you for guiding me through every step of the process and making this dream a reality. Your dedication and hard work are truly appreciated.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Absolutely smooth through the entire process. The realtor they paired us with was extremely knowledgeable very nice and incredibly easy to work with. She never tried to sell us any of the houses we looked at just let us look and make our own decisions. She completely worked with our schedule. She scheduled all inspections and we closed on the date were supposed to. Highly recommend !

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend

We are grateful for the excellent level of service we received at VU. Nina, Chris and the rest of the team turned what was becoming a very stressful process into an extremely satisfying and rewarding experience. We are grateful to Nina and her team for their hard work and dedication in helping us get this loan closed! I highly recommend Veterans United.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

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