I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Very good, underwriters are a little strict. But overall very good.
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Veteran United is awesome! They have members of their team to help you through every step of the loan process. They’re really involved letting you know what you need to do to get to the closing table. They’re a blessing! My wife and I bought our first home through them. They made the process very easy!
Veteran’s United did an exceptional job in processing my refinancing request. I could not ask an organization to have performed better.
Process was great and fast
I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
Poor communication from loan officer
Response from Veterans United
Hi Greorgisson,
I’m really sorry to hear the communication didn’t meet your expectations. You deserve clear, steady updates throughout the process, and I’d like my people to look into what happened. If you’re open to talking more, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
The process was smooth and organized. The online platform was helpful to organize, upload, and view documents.
Very easy process from beginning to end. The loan officer was excellent to work with. Veterans United thank you for giving us our dream of home ownership!!!
Veterans United out of Clarksville, TN is the best team of folks I’ve ever met and had the pleasure of working with! We’ve had the pleasure of working with Amanda and her team a few times now and they are the best!
