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Virginia Beach, VA Reviews

Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,336 reviews
672 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,336 unfiltered reviews

Starting on Page 128 of 145. Return to Page 1

4.5 out of 5 Stars
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James Walrod was outstanding always there when I needed him

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I was constantly updated with how the process was going. I was contacted promptly whenever new documents were needed to more forward with the loan.

5 out of 5 Stars

Very professional staff always there to help anytime day or night. They made sure you are happy and your opinions mattered. As a first time home buyer they took really good care of me and my family greatest experience ever.

5 out of 5 Stars

The entire staff is friendly and knowledgable on all facets of the home buying process. They were available to answer questions and provide feedback anytime we called.

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Experience first-hand why 3,380 homeowners give us a perfect score!

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5 out of 5 Stars

Painless process with knowledge staff willing to help at all accounts. Love you guys!!! Thank you!!!

5 out of 5 Stars

Everyone worked together and kept me informed throughout the whole process! It was a joy working with the team at VU!

4.5 out of 5 Stars

My overall experience was very good and the people I dealt with were very professional and helpful.

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5 out of 5 Stars

Was a wonderful experience through the whole process. The loan officer, Mr.Kevin C.Warren, has a very "can do" attitude, along with patience. Also, processing staff was very knowledgeable and provided quick responses to any questions we had.

5 out of 5 Stars

Very professional and stayed in constant contact during the whole process.

Ready to see for yourself?

Experience first-hand why 3,380 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Everything went smooth & I was kept informed of the progress

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4.5 out of 5 Stars

Gloria and Alex has been great and patient

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