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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,285 reviews
856 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,285 unfiltered reviews

Starting on Page 129 of 143. Return to Page 1

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

3.5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

Everyone at vu was very nice and they made buying a house really simple by letting me know what paperwork they need pretty early

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

1 out of 5 Stars

Overall, out of three mortgages and one refinance that weve been through, this was our worst experience. The service simply did not match the referrals and reputation.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars

I found the staff at VU to be professional, knowledgeable, and helpful. They were always ready to answer questions and assist me with my needs.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

4 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

4 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars

Sorry about the delay. You were right I have been very busy since my closing.veterans United was very, very professional and experience in every phase of my needs from long distance. Especiallywith me closing in SC, before closing in Va.In 6 wks

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

4 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars

It was clear to me that the organization has a great team that made this process easier to understand and navigate!

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

Everyone was great! Our loan process went smoothly and the staff gave us a housewarming gift as well! We had a great experience.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

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5 out of 5 Stars

Alex Brown kept us abreast of all milestones regarding our loan. Her calm demeanor made our process of buying our dream home an absolute pleasure. I am looking forward to referring other veterans and active duty to this wonderful company.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars

All the employees I worked with were very helpful with every question I asked. They help me every step of the way to make it a very easy process.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

James & his team managed the loan details to create a smooth process & was quick to respond to any thing that was needed.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars

Everything went great. There was one small problem at the end because someone sent the paperwork in two emails and the lawyer only opened one cause she thought it was the same stuff. That cause us to have to go there twice.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

2.5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

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