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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,285 reviews
816 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,285 unfiltered reviews

Starting on Page 104 of 143. Return to Page 1

1.5 out of 5 Stars

The confusion, unorganized chaos made it a miserable experience. The loan processor was inadequate in preparing my loan for underwriting. The loan fell through the day before closing because after a month they didn't realize I was a contractor. That should have been seen first week.

5 out of 5 Stars
5 out of 5 Stars

Great staff! Very friendly and helpful.

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Was absolutely outstanding service with the entire process being very smooth

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Communication was great. Quick responses and knowledgable staff.

5 out of 5 Stars

Alex and Gloria were top notch, I never didn't know what our status was and I was so pleased with the service.

1.5 out of 5 Stars

The most difficult mortgage I have ever applied for.

4 out of 5 Stars
4.5 out of 5 Stars

Tasha Dockery was very helpful throughout the process.

5 out of 5 Stars
5 out of 5 Stars

Wendy and Samantha was awesome no complaints at all the teamwork between the two was phenomenal

4 out of 5 Stars
5 out of 5 Stars

Aaron and his staff were simply amazing and responsive.

5 out of 5 Stars
4.5 out of 5 Stars
4.5 out of 5 Stars

Wendy and Samantha were extremely helpful they were always available to answer all of our questions within minutes.

4 out of 5 Stars

This process was made very easy. All you had to do was upload the documents straight onto the website and it was taken care of. We could do it at our own pace and it was very clear what was needed. When I uploaded the wrong document, it was clarified quickly and easily. Everyone was very professional, friendly and efficient. Buying a house was made very easy!

4 out of 5 Stars

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5 out of 5 Stars

As a first time home buyer I was worried about the process of getting a home loan but Kevin and Tasha really made me feel taken care of every step of the way. Extremely pleased with Veterans United Home Loans and it's staff.

4.5 out of 5 Stars
3 out of 5 Stars

While there were a few bumps along the way, ultimately we all ended up in the place we wanted to be.

5 out of 5 Stars

Great team to answer any questions for first time buyers.

3.5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

Outstanding. Very smooth and easy process.

5 out of 5 Stars
Overall Rating
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