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Virginia Beach, VA Reviews

Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,336 reviews
691 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,336 unfiltered reviews

Starting on Page 105 of 145. Return to Page 1

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

Dave Michaud is an outstanding individual that took care of my refinance. He kept me informed with the process and made it extremely easy! Give the man a raise!

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars

Dave Michaud made the entire process very easy!

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

4.5 out of 5 Stars

More phone calls.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars

Well back in April we weren't sure if we could get financed because my fico score was a little low; your light house credit counselors were able to help me raise my score nearly 50 points in two short months just by following their advice.

headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

4.5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

4.5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

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4 out of 5 Stars

Wendy and Samantha. I could never thank you enough. The whole experience was so easy with your experience and professionalism. I never had any doubt that I was in good hands. Thank you thank you thank you

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

4 out of 5 Stars
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars

My agent, Billy Chard, went above and beyond my expectations!

headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars

James and Ashley were amazing! They were quick to answer my emails and they were always willing to answer all my questions

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

1.5 out of 5 Stars

The confusion, unorganized chaos made it a miserable experience. The loan processor was inadequate in preparing my loan for underwriting. The loan fell through the day before closing because after a month they didn't realize I was a contractor. That should have been seen first week.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

Great staff! Very friendly and helpful.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

Was absolutely outstanding service with the entire process being very smooth

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

4.5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

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See all 4,336 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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