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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,982

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4 out of 5 Stars
Would Recommend

The entire team was professional and courteous. Through emails and phone calls, they ensured I stayed on track to close on my house and even adjusted when the closing date moved up.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The loan process was really quick and easy to go through, they do all the work for you as long as you provide all the necessary items in a timely manner. Really nice people, along with great customer service.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

James was great and responsive. Any time we had a question, he was quick to answer and knowledgable.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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James Walrod was outstanding always there when I needed him

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I was constantly updated with how the process was going. I was contacted promptly whenever new documents were needed to more forward with the loan.

5 out of 5 Stars
Would Recommend

Very professional staff always there to help anytime day or night. They made sure you are happy and your opinions mattered. As a first time home buyer they took really good care of me and my family greatest experience ever.

5 out of 5 Stars
Would Recommend

The entire staff is friendly and knowledgable on all facets of the home buying process. They were available to answer questions and provide feedback anytime we called.

5 out of 5 Stars
Would Recommend

Painless process with knowledge staff willing to help at all accounts. Love you guys!!! Thank you!!!

5 out of 5 Stars
Would Recommend

Everyone worked together and kept me informed throughout the whole process! It was a joy working with the team at VU!

4.5 out of 5 Stars
Would Recommend

My overall experience was very good and the people I dealt with were very professional and helpful.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Was a wonderful experience through the whole process. The loan officer, Mr.Kevin C.Warren, has a very "can do" attitude, along with patience. Also, processing staff was very knowledgeable and provided quick responses to any questions we had.

5 out of 5 Stars
Would Recommend

Very professional and stayed in constant contact during the whole process.

5 out of 5 Stars
Would Recommend

Everything went smooth & I was kept informed of the progress

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 3,982 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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