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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,891

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
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Wendy was great I had inquired about becoming preapproved almost 6 months before we were ready to buy a home. The approval process helped to establish a budget for our first home. I don't know how people buy homes without a VA loan. Seems astonishing.

5 out of 5 Stars
Would Recommend

James Walrod and his team provided exceptional service through the entire refinance process. Very thorough and communicative! We couldn't have asked for a better experience!

5 out of 5 Stars
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Great and timely organization. Made the purchase experience fun and exciting.

4 out of 5 Stars
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5 out of 5 Stars
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The whole process was easy going. This was my first time buying a house.

4.5 out of 5 Stars
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5 out of 5 Stars
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Excellent job from Alex Brown and her team, always there when needed her

5 out of 5 Stars
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Alex and Monica did an outstanding job servicing my loan! I had some peculiarities with my loan circumstances that they took care of right away and made the situation perfect! Thanks to both of them!

5 out of 5 Stars
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5 out of 5 Stars
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Everyone that I worked with was exceptional! James and Ashley responded to all my emails immediately and assisted me with all my questions. They were always a phone call or email away. Very proficient staff.

4.5 out of 5 Stars
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4.5 out of 5 Stars
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Our VU team was on top of everything though out the whole process and helped us whenever we needed it. I really enjoyed everyone there. But, special shout out to Ashley. She was always available to answer any questions and always made time for us. She is awesome!

5 out of 5 Stars
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Aaron and his team were easy to reach and really helpful.

5 out of 5 Stars
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Our entire team was amazing and accomadating every step of the way. Being first time home buyers, the process seemed so overwhelming, but our team reassured us time and time again.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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Everything was easy. I had a wonderful experience.

5 out of 5 Stars
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5 out of 5 Stars
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This process was fast, painless and done in a professional matter.

5 out of 5 Stars
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5 out of 5 Stars
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See all 3,891 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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