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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,909

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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James and Ashley are great to work with.

5 out of 5 Stars
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5 out of 5 Stars
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James and staff are amazing! Would recommend them without a second thought!

5 out of 5 Stars
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All staff was very helpful and we enjoyed working with everyone involved, and hope this relationship could continue in the future. It is our strong desire that Veterans United Home Loans DOES NOT ever sell our mortgage to another lender.

5 out of 5 Stars
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Gloria, Alex and Dan were all wonderful and always answered my many questions and concerns promptly.

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5 out of 5 Stars
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Well,The entire efforts on everyones part were GREATMy Wife and I were wqewll pleased with the constant ability of the problems on the Sellers side we encountered resulting in our first home of choice not actualy being available for the purchase due to legal problems on their part. But we found another and Veterans completed the changes necessary and ensured that our second effort was changed in a timely and proficient manner and we are now in our HOME. We are elated with the services they provided.

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4.5 out of 5 Stars
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Wendy was great I had inquired about becoming preapproved almost 6 months before we were ready to buy a home. The approval process helped to establish a budget for our first home. I don't know how people buy homes without a VA loan. Seems astonishing.

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5 out of 5 Stars
Would Recommend

James Walrod and his team provided exceptional service through the entire refinance process. Very thorough and communicative! We couldn't have asked for a better experience!

5 out of 5 Stars
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Great and timely organization. Made the purchase experience fun and exciting.

4 out of 5 Stars
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The whole process was easy going. This was my first time buying a house.

4.5 out of 5 Stars
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Excellent job from Alex Brown and her team, always there when needed her

5 out of 5 Stars
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Alex and Monica did an outstanding job servicing my loan! I had some peculiarities with my loan circumstances that they took care of right away and made the situation perfect! Thanks to both of them!

5 out of 5 Stars
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See all 3,909 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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