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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,165

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I just sent a referral to Alex Brown last jan 26,2018

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

This company is now my family. From day 1 it's been about helping me any way possible. They have helped me and taught me things I needed to know in order to get to where I needed to be. I'll be singing your names forever.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United made our first home buying experience amazing. We could not have asked for better loan officers, underwriters, and everyone else working behind the scenes. The online portal was so helpful and expedited signing and uploading documents necessary for our loan. E-mails and phone calls were always returned in less than 48 hours and everyone was helpful with all our questions and concerns.

5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Dave Michaud and his team were very helpful and understanding. They answered all our questions and walked us through the process with kindness and reassured us that we were on track with everything.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The step by step process was very helpful and the Veteran staff made getting all applications in at an appropriate time by either calling you are emailing you. Overall very professional and organized.

5 out of 5 Stars
Would Recommend

Everyone was extremely helpful and responsive. Great service and makes you feel like you know them personally!

5 out of 5 Stars
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3 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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We were first time home buyers and fairly clueless. James Walrod made the process super easy. He was constantly in contact, even late evenings when it was easier for my husband. He explained everything thoroughly and we now own our dream home!

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5 out of 5 Stars
Would Recommend

James Walrod and his team did an exceptional job of helping us navigate the home loan process. The process was smooth and painless with their guidance!

5 out of 5 Stars
Would Recommend

James Walrod & Stephanie were fantastic to work with, they answered all of my questions quickly and efficiently, and were always willing to help!

5 out of 5 Stars
Would Recommend

Very responsive, friendly, and professional.

4.5 out of 5 Stars
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5 out of 5 Stars
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Online Website made uploading documents very easy even with my busy schedule.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

More Reviews

See all 4,165 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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