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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,893

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 3,893 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

1.5 out of 5 Stars

This was the most frustrating loan process I have ever encountered and this was my second time using a VA loan. If this is how asinine and convoluted this process is, this will be my only and last time to go VA & VU.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4 out of 5 Stars
Would Recommend

I wish there was more contact with me during the process. Called a few time with loan coordinator, and never called back or answered the phone. When I did get something, it was only by email. That was not helpful on the day of closing and trying to find out the cash needed to close.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Wendy and Samantha made the whole process very easy and were a pleasure to work with.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

4 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

It was a bit challenging signing documents while stationed in Italy. Not that it is anyone's fault in particular but had I known this I might have made the trip to sign final paperwork. Maybe just something to recommend to your future customers.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Very quick in responding and informing of what needs to happen. Explain things 100 percent so that you understand every step of the way. Beat everyone else's rates. No one could compete with them.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

VU has the feel of a family business and I was able to interact with a Loan Officer that truly understood my circumstance - a huge plus!

headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Everybody I dealt with was very polite and formal, and made the process as easy for me as possible

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars
Would Recommend

employment verification process needs work

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Already been recommending they are awesome Alex and Ryan brown are amazing

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

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