Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Was recommended through my sister in-law who is a loan specialist in North Carolina. I first tried my bank Wells Fargo which is like using the DMV. And Quicken Loans who were ok but hard to get answers back and we’re calling from Chicago or close to there. So Veterans United Won. They were quick and while I locked in at 2.675 they called me when it dropped to 2.25 and said they locked me in at that. Wow all I had to worry about was nothing...
From the website to the people Veterans United provided an easy environment to achieve a challenging tasks. The websites easy interface and the kind a professional people who you work with are what make it so great.
Melissa is very professional and friendly. Ensured I got the best rate possible and made the process go flawlessly. Would highly recommend Veterans United. Ask for Melissa!!
Very professional service with a friendly staff.
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Best mortgage experience ever! I will only use VU in the future for mortgages and only with Dave Michaud!
If you respond to their requests on time they are perfect!
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We’ve never meet a team so willing to bend over backwards for you. The Veterans United Team made everything so easy to understand.
The loan rate was really good, they made sure to handle everything swiftly and professionally. They had our back throughout the process.
The only part of the process that was not smooth was figuring out the logistics of having a public notary come to the house to sign the documents. I believe its a learning process for everyone considering the pandemic (restricting ability to come in to offices) as well as all time low rates (surely creating a higher than normal home purchase/refinance processing).