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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,839 reviews
812 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,839 unfiltered reviews

Starting on Page 61 of 15,195. Return to Page 1

5 out of 5 Stars

If you have mortgage needs and you are a veteran, you can’t go wrong with Veterans United and Jared Wilmes team! They are fair, professional and very communicative.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Great experience in refi-interest rate

headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

Man, what an amazing experience. I was hesitant using veterans united because theyre this big company, but man are they the experts on these VA loans. I was shopping around for rates and they were #1 the entire time. We had a complicated loan so Ryan and his team had their work cut out for them, but they knocked it out of the park. They were responsive, knowledgeable, and always worked towards getting us to a yes. So thankful to Ryan and the veterans united team for getting us in out dream home.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

A special thanks to WeiWei Doseo and the team at Veterans United. I was ignored by two other mortgage lenders and WeiWei promised me to never ignore me and get this process complete. It’s March 1, 2026 and I am now a proud homeowner. Thanks

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Photo submission from Rosa E.

I was so fearful when starting the process to buy a home. I was afraid of being disappointed with being turned down. All of my fears were put to rest after the first call from Veterans United. I was treated with such respect and personal care. It was like having a friend holding my hand through the whole process. They even provided a beautiful care package for our fur baby Foxy. Can't wait to proudly wear my t-shirt.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Honest, attentive, and professional; I have used VU twice now to buy homes and they make the process a breeze. I have had Colin Park and his team both times and they were amazing.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Jose and his team are always professional and respectful and make the home buying process as smooth and seamless as possible. This is the third home purchased with his team.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

4.5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

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5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Photo submission from Brian P.

I was completely blown away by the level of customer service. Simply astonished. I look forward to doing more business with Veterans United doing mortgages as well as insurance. If I had the money to buy another home I would absolutely do it right now and give you guys a call! Thank you so very much for a very positive and wonderful first time home buyer experience!!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars

Vince, Lindsay, and the staff at Veterans United are professional and treat you like a family member. They make the entire loan process simple, giving complete guidance, always available to answer questions, returning calls quickly and treating us like we are their top priority. They would call us to make sure we always felt comfortable.Every document on line was simply, with Docusign, the app kept us informed of to dos, and everything that was done. They provided names of local insurance companies, moving companies, attorneys, electric, water, sewage, etc. Even kept us informed of closing cost estimates. If you’re a veteran, I 100% recommend this company with Vince Frank.

headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

4.5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Process was smooth and straight forward.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

Ready to see for yourself?

Experience first-hand why 362,779 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

4.5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

During my first house they tried working with me to get it but the sellers dropped us but I was able to get the next house almost immediately with them

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Photo submission from Michael G.

Purchased March 20, 2023. I didn't think I would of been able to Purchase a Home myself, but with the guidance and constant assistance from the Loan Team I was able to Close on my first House! I can't thank the Team enough for their hard work and efforts to make this a Reality :)

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4.5 out of 5 Stars

Very informative. We had a great experience. The check lists were great! Never ending lists it seemed. But a great way to stay on top of things.

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

4.5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer: Matthew Hina

NMLS# 2602203

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