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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,282 reviews
725 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,282 unfiltered reviews

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5 out of 5 Stars

This is my fourth time working with him from initial to refinance and he is the only guy I will work with. I recommend them to all my friends and they feel the same way.

5 out of 5 Stars

Karson Hill, Spencer Cole, and Tayla Breeden have been fantastic handling the entire process for me and answering all of my questions and providing the guidance I needed!

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5 out of 5 Stars

Austin and his team did a great job from start to finish. Anytime I had questions about the process, they answered in a timely and efficient manner. I would recommend his team to anyone.

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5 out of 5 Stars

This is the second time I have worked with VU and Dave Michaud. Both times have been excellent, easy, and timely. Highly recommend Dave and VU!

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5 out of 5 Stars

Kevin and his team were exceptional! This whole process was seamless and professionally handled in lightening speed! Highly highly recommend! Kevin and his team did their magic and helped us get the home of our dreams.

5 out of 5 Stars

All the VU people were very helpful and professional.

4.5 out of 5 Stars
5 out of 5 Stars

James Walrod’s team at Veterans United provided exceptional service. They maintained open communication with my wife and me, ensuring we received the most up-to-date information. All our phone calls were answered promptly or returned within a reasonable timeframe. I couldn’t have asked for a more supportive team to guide us through this process. Thank you, Ashley and Tori. 🙂

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5 out of 5 Stars

Justin and the team were very attentive and proactive with communication throughout the loam process. Justin and Mike were very available to walk me through the numbers, address concerns and work to achieve my goals. As a first time home buyer, I couldn't ask for a better team.

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5 out of 5 Stars

Austin Butler was there all the way to the end! Great and easy to communicate with, had my best interest in hand, and made the difficult and stressful process easy!

5 out of 5 Stars

I’m very satisfied with the guidance Melissa Kunkel has provided me. She’s very attentive and promptly responds after every texts/call. Down to Earth and very informative. Thank you Melissa.

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5 out of 5 Stars

10/10 highly recommend. The had the best experience buying a home with Veterans United.was it stressful yes but overall I’m happy and I got the house. James Walrod was phenomenal. James followed up every week even after my file went over to the underwriting team. He explained the process and made sure I knew what was going on. James also gave heads up if changes were made. I still closed on schedule and James came for my closing which was very nice. I am so happy and grateful for his kindness, patience and professionalism.

5 out of 5 Stars

Justin, and the team did an exceptional job at getting us a quick turnaround on closing! Their transparency and communication is unmatched!

5 out of 5 Stars

The team was amazing it was my first home I bought and they made it so easy

5 out of 5 Stars

Outstanding customer service, would recommend 10 out of 10. Harry and chris are the best

5 out of 5 Stars
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