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Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

3,946

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

It was absolutely amazing dealing with everyone who worked on our refi. I will definitely be recommending Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

James was outstanding from start to finish ! No complaints.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process was so easy and they always kept me up to date on everything. Buying this house was a stress free experience and we are grateful for Veterans United!

5 out of 5 Stars
Would Recommend

The team I had personally was the best everything they recommended was outstanding and worth the effort and wait

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was my 2nd time getting my loan from Veterans United Home Loans and it was AWESOME! The staff, especially Melissa Kunkel, Loan Specialist and Ashley Royea, Transaction Coordinator, made it seamless in refinancing. Thank you!

5 out of 5 Stars
Would Recommend

Everyone I worked with at Veterans United was amazing. They would always reply quickly and all of them were very kind, and SUPER helpful.

5 out of 5 Stars
Would Recommend

Dave Michaud was outstanding!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I was pleased with the entire process. From beginning to end. I was kept informed by their professional staff and was impressed how quickly applications were processed virtually over the internet. This is the most impressive loan company I had the pleasure of doing business with. My family and I thank you for your outstanding Service and Dedication you have provided for us. You really made our dream come true. Thank you, Veterans United.
Geno

5 out of 5 Stars
Would Recommend

Alex was super helpful in every step of the process and so very helpful!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If we ever buy another home we will finance through Veteran’s United. When I had a question Aaron and his team were always available to answer them. Thank you for making it such an easy and wonderful experience.

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Exceptional service from everyone. They were very quick to respond to my inquiries
and went the extra mile to ensure that everything went smoothly for me.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The hole loan process was absolutely painless. This was my first mortgage and Alex, Ryan, and Gloria made everything so easy and seamless. Not at all what I had heard about the mortgage process. Thanks so much!

4.5 out of 5 Stars
Would Recommend

Overall great experience and no complaints. The website is very easy to use and stay up to date with required documents and signatures.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I’m a first time homebuyer that used my VA loan. The process for getting a home loan was not scary at all. I’m thankful for having Gloria Davey and Alex Brown helping me out. Whenever there was a question, they was here to help. The team at Veteran’s United really went out of their way to support me. The greatest help that the team gave me was the referral to my real estate agent Ben. I was really appreciative for having Ben on my side. Also, Veteran’ s United was there to help me choose the best home insurance. I would not trade this experience for another loan office. This team really make you feel like family. There was no pressure from the loan team. A special shout out to Ben Lynch’s Homes..... My real estate agent Ben was the greatest.

5 out of 5 Stars
Would Recommend

The team we worked with was great!

5 out of 5 Stars
Would Recommend

More Reviews

See all 3,946 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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