The team at Veterans United works in unison to assist in all of your loan needs. I communicated with multiple individuals along the way. Each of them was always willing to lend a helping hand and find out the answers to my questions if they did not directly know themselves. Thank you to the team for making this WAY less stressful than when I first bought my home.
Constant delays, non-responsive to emails and phone calls. Had to extend rate lock twice due to poor planning and coordination. I do not recommend Veterans United for your home loan.
Response from Veterans United
Thank you for this feedback Kevin. Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can cause undue stress when having to relock, and would like to learn more about how that transpired in your process. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
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