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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,659 reviews
875 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,659 unfiltered reviews

Starting on Page 5 of 15,156. Return to Page 1

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Tyler and his team are very great at what they do. Whether it’s during business hours or out. I never had a question left unanswered. I will 100% recommend anyone to veterans united.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Tom and his crew were Awesome. Everything moved along without any issues. Everyone was available to answer questions at All times. Thank You. This our Third home purchase with Veterans United.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

My experience with Veterans United Home Loans was absolutely outstanding from start to finish. As a homebuyer using a VA loan, the entire process felt smooth, organized, and stress-free thanks to their incredible team.Joe K took the time to explain every step of the process, answered all of my questions quickly, and made sure I understood everything along the way. Communication was excellent, and I always felt supported and informed throughout my home buying journey.What really stood out to me was their professionalism, efficiency, and dedication to helping veterans become homeowners. They truly care about their clients and work hard to make the experience as seamless as possible.Thanks to Joe K and his team, I was able to successfully close on my new home, and I couldn’t be more grateful. I highly recommend Veterans United to any veteran or military family looking to purchase a home. They made what could have been a stressful process an exciting and rewarding one!

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

I’ve dealt with Amy from the beginning, she and the team have exceeded my expectations every time. I constantly receive mail and text messages about refinancing and what I can get etc. I trust Amy to the point I just send a picture of the letter and let her tell me if it’s junk or not. I never will work with another lender as long as she is in the game

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars

Fantastic company from top to bottom.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

We have purchased many homes over the years and working with Veterans United was really the most smooth loan process we had.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

They made everything so easy for us

headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

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5 out of 5 Stars

Mr. John Parker and entire team was great during this whole process. Everything was done at a high level of professionalism. I highly recommend Veteran United to everyone there’s no better team to work with than this one. Total transparency genuine concern for the soldiers is their goal. Thanks again for everything…

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars

To my fellow Veterans, I highly recommend Veterans United to assist you with the purchase of your first home. The team of professionals were with me through each step of the VA purchasing requirements, reminders to complete, and a positive support from each team member. Great group of people helping Veterans!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

This is the 3rd time working with Matt Landis and his team. I have been more and more impressed with their performance and professionalism. This team is beyond impressive and understanding of all concerns and questions through the process.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

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5 out of 5 Stars

I waited years to buy my first home because of how stressful I thought it would be, little did I know it’s the process was flawless with help of great staff. Day and night I could text or call my loan team for any questions I had my loan officer Corey sublett went above and beyond with answering my questions at all hours of the night.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Thank you to the team assigned to me, this whole process has been effortless and they take the time to really explain things to me whenever I dont understand something. Great customer service

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

Jay and the entire team at Veterans United made our home-buying experience exceptional. From first contact right through closing and beyond, we’ve felt supported, informed and valued.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Very professional and complete organization, they helped me through every phase of this process and helped make this as painless as possible. Great experience, great team.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4.5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

3.5 out of 5 Stars

Everything was fine for the most part. The only concern I had was some of the paperwork didn’t get updated until the last minute. This led to confusion over us providing a down payment, which needed more paperwork. This all occurred after cleared to close and led to delays in the final underwriting process. It did not affect our final timeline, but definitely added more stress at the end.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

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