Horrible experience. The most disorganized process I have ever been a part of. We were misled the entire time. We were assigned a loan officer that was going to be in vacation throughout the whole process and our file was given to the most incompetent person who didn’t even have the licenses or education to guide us through. We Given a close date, told the process was going smoothly, told we were pretty much wrapped up and to go ahead and give our notice on our current place then proceeded to drag their feet and close date causing our family immense stress and without a clear place to live. If I had to go back, I would NEVER go through them again and I absolutely will NOT RECOMMEND.
Ken Ordyk and his team did an amazing job with our loan process. He did a great job communicating and answering all of our questions quickly and effectively.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Jake was awesome
These guys are AWESOME. Very professional. They made this process truly enjoyable.
Our experience with VU was nothing short of amazing. Cole & Katie guided us every step of the way. Their knowledge, professionalism and communication made the process pleasurable. We are very impressed and grateful to this team! I would recommend VU to all veterans looking to purchase a home.
Ready to see for yourself?
Experience first-hand why 362,142 homeowners give us a perfect score!
Veterans United (VU) made the purchase of our new home as easy as possible. Any delays with the purchase were with the builder, and VU kept us informed through the entire process via text, email, and phone calls. My online MVU account was a great tool.A big shout out to Toby and Zach for making our home purchase a smooth and easy process.
I would highly recommend Veterans United to family and friends. I’ve actually already recommended Shawn Hall to a few of my friends. This was my first home buying experience and I really didn’t know what to expect. Shawn Hall was phenomenal! He was very attentive, he made sure I understood everything that was going on and set my expectations well. He is very passionate about helping people and that showed thought the whole process. His communication was top tier! My situation was different because we were supposed to close on one house and it fell through due to the seller, however Shawn was extremely positive and guided us through and we closed on the second home. Shawn did make me feel like a number that most lenders would make you feel like. He made me feel like a person that deserved the home that I wanted and made sure to do all that he could to make sure I was taken care of and for that I am truly grateful! Shawn was the highlight of my experience and he is a huge asset to Veterans United! His team was also great to work with also. Sarah was definitely on it! She made sure information was put out accurately and in a timely manner to make sure all parties were on one accord! The team is an All Star team!!
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Chase was such a big help! He did everything he could to help us get a fast closing date and was very helpful throughout the home buying process. I highly recommend Chase and would buy another house with him when it’s time!
Everyone was amazing. Emmett, Kara, everyone.
Above and beyond. I greatly respect and appreciate the man.
Ready to see for yourself?
Experience first-hand why 362,142 homeowners give us a perfect score!
VU was very helpful and even covered a few thousand in rate extension fees and some underestimations in the final disclosure. They helped forward mail, setup utilities and had partner deals on home security, internet, etc. Overall, very helpful throughout the process and ended up getting exactly what we needed - a house - with only a few thousand out of pocket! Randy was awesome.
Veterans United made purchasing my first home an incredibly smooth experience. I was honestly a little nervous going into the process, but Paul and his team made everything easy, exciting, and kept me informed every step of the way.Since leaving the military and working in business management, I’ve dealt with many companies, and I can confidently say the professionalism and humility from this team was second to none. Along with our realtors Heather and Lorane, they helped us find the perfect home, get approved quickly, and we even closed a week and a half early.They also worked with me to secure an amazing interest rate and get my mortgage payment exactly where I needed it to be.If you’re using a VA loan and looking to buy a home, I highly recommend Veterans United. They truly make the process stress free!My family and I will be forever grateful, thank you!
Amazing people they do an amazing job
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
These guys were amazing at answering all of my questions and getting everything processed quickly and efficiently.
It was quick and easy although it doesn’t have grants or offer as other lenders
