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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,432 reviews
879 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,432 unfiltered reviews

Starting on Page 5 of 15,148. Return to Page 1

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Fantastic service from your team.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

Great communication

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4.5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

The process went smoothly and on time.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

Wry easy process from start to finish. Taylyn was absolutely amazing to work with!

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

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5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Chad Richert and Kaylyn Nowack from VU were awesome! My wife and I never had to guess what the next steps in our process was going to be. They kept us updated and informed at all times. The team as a whole made my home buying experience go super smooth. being overseas did not make things easy, but the way they handled my case was beyond outstanding! Thank you very much Chad, Kaylyn and VU for the great experience and if I ever decide to buy again, I know who to contact.

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars

Scott Hutto is amazing! Must keep him around and give him a giant bonus. I’ve used him for 2 Mortgages/Refi’s. I’ll use him again on my next purchase!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Always great and simple and very helpful.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

From start to finish, this was my best home buying experience! Mary, Becca, and team communicated great and shared a wealth of knowledge with me throughout the process. I wish I had purchased my previous homes with VU, and I will not purchase another home without them!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Bryant was the very best person to ever work with, he & his team were always very professional, helpful & extreamley patient with us,
taking extra time to explain things step by step even in some very high stressful moments,
he went above & beyond his position to take good care of our family & help us make the best decisions for our families needs,
he worked tirelessly & extreamley hard to ensure everything came together for us , to get us to our closing day on time & we will always be greatful & love him for it.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Tim Killday was an exemplary partner. Candidly, this was by far the best mortgage experience. We have purchased several homes over the past 30 years and have never had a more seamless process. Tim's communication skills are unmatched. Not only did he provide all the information that we needed to make a good decision, his delivery was practical, forward-looking and clearly he had our best interests at heart. As a result of this experience, we would choose Veteran's United over and over again. We hope that our mortgage can remain serviced by VU but if not, we will be making every attempt to use VU for other properties. Oh, and I almost forgot about his responsiveness. There was never any delay - it almost seemed that he worked 24 hours - fantastic!! And, for the record, we purposely did NOT use AI to write this review. ;-)

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

Brittany and her team were very helpful at every point, replying to my messages at any time and always giving me the best options. Very professional. I will highly recommend her and her team. Thank you to them for always keeping me updated.

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

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Experience first-hand why 361,581 homeowners give us a perfect score!

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5 out of 5 Stars

As a first time home buyer. I didn’t really know anything about the process, but everyone that helped me at Veterans United (Danny, Natalie, and Briana) made everything so seamless. They’re super organized and they communicate evrything at a timely manner.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

It was a process, that was handled in the utmost professionalism! Detailed, considerate, and responsive communication! I was reluctantly surprised at how well the process went. They are trustworthy and very much helpful throughout the whole process!Thanks
Clarence Helms and family

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

This was my first time buying a house, and Todd and his team made it a very easy process. I'm still amazed at how quick it was! Every crazy question I had was answered with so much patience and respect. I'm so appreciative that they made this a wonderful experience for me.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Excellent service and professionalism, yet again! I can't say enough good things about the way Veterans United handled the VA assumption loan. David, Jenn and team were nothing short of spectacular exceeding all expectations.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

Nicole Camarillo was outstanding to work with, she did everything she said she would do and follow back up with you the same or next day.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

Mike and his team have been Top Notch throughout the home buying process. I knew from the beginning I was in good hands. This is the second home I have used Mike and Veterans United.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

The whole process was quick fast and easy thanks to the team that helped me thru the process

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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