Skip to Content
(757) 340-0013

Hampton Roads, Virginia Reviews

Unedited and unfiltered reviews from Veterans and military families

4,167

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 4,167 unfiltered, unedited reviews

Starting on Page 5 of 139. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

My husband and I can't say enough good things about Veterans United. They were right on top of everything. Treated us like a valued customer. Very patient and kind when it came to working with the computerized system. Always willing to assist in any way possible. I will always recommend United Veterans.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars
Would Recommend

They are fast and efficient! Answered all questions in a timely manner.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4 out of 5 Stars
Would Recommend

I've worked with Kevin Warren and his team twice and received great service both times!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Melissa and her team were great!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Melissa Kunkel was amazing in giving me the information I needed to make decisions based on locking in my loan rate, informing me about the EARL program and ultimately making me feel comfortable and fully educated on the process and what I was signing myself up for.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
Would Recommend

Kevin and his team have helped my family into a home twice now and I wouldn’t have it any other way. They are the only ones I trust. They are professional and honest. They help answer all my questions and find me the information I need so fast!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

4 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

I had a great team overall. Everyone was super helpful

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

4.5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Everyone who has assisted me with any issues I may have are extremely helpful, knowledgeable and friendly, making it easy to understand the resolution.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Veterans United led us every step of the way! Dave was knowledgeable and so helpful! The team was great and we were ready to close before we even needed to be. What a wonderful experience with a great group of folks. Yay, Dave and team!

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

The Team that I deal with is beyond top notch. Always willing to answer any and all questions that I have.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

If your looking for a great team that goes out of their way to help you buy a home I would very much recommend VA Home Loans. Karson Hill and his team are some of the most professional individuals I have ever had the pleasure of working with. They really make you feel comfortable and worry free because you'll know that they will be taking of you every step of the way. Thank you to Karson Hill and your team. You are the best!

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

Ready to see for yourself?

Experience first-hand why 3,231 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Amazing team! Easy and great process and was very timely with answers to any questions i had!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

I couldn’t have had a better team for mine and my girlfriend’s home buying experience. They found us the deal of a lifetime and we couldn’t be anymore happy with our new home! :D Harry Basnight and his team worked tirelessly to ensure that we got the home of our dreams.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

Veterans United made the VA loan process smooth and stress-free. They walked me through every step with clear communication and true professionalism. I felt supported the entire way and couldn’t be happier with the experience.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

More Reviews

See all 4,167 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top