I can write a book about this process! But what I truly admire is that from the start, they calmed me! And made me feel like I was not alone and that I deserved this! That made me feel better than anything because I was feeling like my finances, divorce and bankruptcy would almost surely hinder the process! Torie Smith is professional! Determined and just a wonderful human! And definitely someone you want covering down for you! When I tell you Torie took care of me! I am not understating! Many many calls to fix a financial issue that could have hindered everything! Countless hours spent making sure my file was without any errors and underwriting would be good! I am so forever grateful for this woman! If ever I need a mortgage company! There is no doubt that I’m coming back to this company! And I hope this wonderful human is still there’ she is without a doubt! Smart! Energetic! Professional! Wise! Aggressive when it is absolutely needed and just has the best intentions, the best outlook and the best heart and soul anyway could ask for! I just love these people and it was gods will that I found them! Thank you all from the bottom of my heart and soul! If you read this! Know that it is all sincere and you are lucky to have them handling and helping you. It was my honor and even after getting my home! I miss them 😌
My wife and I kept waiting for the moment this process became difficult, but it never came. From the moment I reached out to Veterans United until the moment I closed on the home, I felt 100% confident in Karson and his team. The Veterans United portal was extremely easy to navigate and use for uploading documents. If I had a question about, it would be answered without the hour and every concern was always responded to with direct and easy to understand feedback. This process was very smooth and gave my wife and I a great deal of comfort knowing we were taken care of the way we were. 100% would recommend Veterans United to anyone buying a home.
First time home buying is definitely not for the faint of heart, but with the right people in place, they can make the process not as overwhelming as it seems. Everyone from our loan agent to our real estate agent had a hand in making sure we understood everything fully and that nothing was left out. We definitely appreciate all the effort of everyone!
I had a great experience working with Veterans United! Their online portal was very straightforward and extremely easy to use. Every document required had a brief explanation to clear up any confusion and if I still had questions, the team helping me through the process were always quick to reply. I had a very unique situation coming into this and Veterans United was more than happy to take on the challenge and help me get into my first home. I can't recommend them enough!
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As we start to finally move in, I wanted to give one last big thank you to the team. Every step of the way, I couldn't help but feel grateful for the assistance and reassurance from our team. We felt safe and in good hands throughout the entire process. I can only help that wherever I end up next, I'll have a team as devoted and hard-working as those who work here.
Thank you again, from everyone in our new home.
~ Matt
