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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,322 reviews
664 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,322 unfiltered reviews

Starting on Page 5 of 15,045. Return to Page 1

5 out of 5 Stars

Jerry and his entire team stayed in touch, long before I was prepared. They told me what steps to take at each point. They weren't bothersome though. It was like having a best friend keeping in touch. If I had a question, they had an answer. Even our realtor said that from now on he would recommend Veterans United and Jerry Landry as he has never had a veteran loan that went so smoothly. I am still pinching myself because it is hard to believe how
easy it was. I should mention that I never thought I would qualify and have a difficult time understanding things like this. So, Veterans United had their work cut out for them.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

The response time to questions; explanation of the process; timeless in completion of loan requirements was impeccable. …yet friendliness, courtesy and professionalism was abound. Their knowledge of the process was reassuring. I will firmly recommend VU…always.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

VA United is very efficient and effective when it comes to buying a home. All staff is very courteous and knowledgeable about the entire home buying process. I am very satisfied and happy with my first-time home buying experience. Thank you!

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

The teams that assisted me in my home buying adventure, was the absolute best.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

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5 out of 5 Stars
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars

Veterans United worked with me for many years to help get my credit and finances ready for a home purchase. Once I was finally ready, the entire process was seamless.A dedicated group of individuals worked closely with me to set up the financing and insurance, and they worked tirelessly to overcome any obstacles that came up. They were always available to support my real estate agent, but most importantly, they were always available to me. There was never a moment when I felt lost or unsure—someone was always there to provide guidance and answer my questions.This is the fourth home I have purchased in my life, and this was by far the most honest, competent, and smooth process I have ever experienced. I was consistently treated with kindness and respect, which truly made the experience stress-free. I can’t recommend Veterans United highly enough.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Trey and Nico are hands down the best guys to work with!!

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Matt and my loan team were extraordinary, they were able to answer all the questions I had as a first time home buyer. The process was seamless!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

Ready to see for yourself?

Experience first-hand why 358,869 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very easy to use and I found the staff to be very helpful.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

Jason went above and beyond for us and really was so kind and considerate of our particular situation. He really made every step of our journey so simple to understand and was so patient with us. Couldn't recommend him enough!

headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars

Knowledgeable, informative and friendly individuals. Explained the required documentation that would be required at the beginning of the process and the "to-do" listings kept the process of documentation going continuously without waiting until the last minute to ask us for required documentation. I would definitely recommend Veterans United for a VA Home Loan, without reservation.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

My team at VU was great from offer to close. They were very attentive, quick to reply, and very knowledgeable. I am more than pleased with their performance. Thank you Derek, Sarah, and Andrea.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars

I can’t say enough how Ben and his team made me feel. From start to finish they treated me with respect and kept me calm about the whole process. My husband is a disabled veteran who is bed bound and I did everything to get us in a new home. Thank you

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Photo submission from Dennis R.

Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

Bryan and the VU team were awesome to work with

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

I am very happy with the way everybody was they did amazing they were very helpful Jeremy was super helpful and really helped out and I appreciate everything he did

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

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