Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,328 reviews
763 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,328 unfiltered reviews

Starting on Page 5 of 15,178. Return to Page 1

5 out of 5 Stars

Matt has helped me with my home loan and now with this IRRL loan. He is a professional and very personable. I will always use him for any future loans I need and appreciate his care and consistent communication throughout the process.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

I have nothing but wonderful things to say about Nate Bohon! He and his team have been absolutely fantastic in my initial purchase and our refinance.
Thank you!!!
Melanie Trindle

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

Everything was exceptionally easy and being able to just DocuSign everything saved a lot of writing for me and my husband. So thank you so much

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Buying my first home through Veterans United has been about as smooth of a process as I could have hoped for. The team did a wonderful job answering all of my questions (of which I had many), and made sure I knew what I was signing.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4 out of 5 Stars

Closing numbers changed a bit and weren't communicated with an explanation which would have been helpful

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

Wes and team were patient and helpful through my refinance process. I appreciate the assistance and support throughout this process. Thank you!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

Ready to see for yourself?

Experience first-hand why 362,350 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Refinancing a home can be stressful and uncertain, but my experience with Veterans United was the complete opposite, and that’s entirely because of Yoel Stefanos and Christie Thomason.From the very beginning, they treated me like more than just another file or number in the system. They treated me like family. Yoel and Christie took the time to walk me through every step of the refinance process, making sure I understood what was happening and why. No question was ever too small, and they were always there with clear answers, encouragement, and guidance.What really stood out to me was their communication. I was never left wondering what was going on. They kept me informed throughout, checked in regularly, and ensured everything moved smoothly. That level of care and professionalism made what could have been a stressful process feel easy and reassuring.Because of their dedication and hard work, I was able to refinance my mortgage and secure a better rate, but what I gained from the experience was even more valuable: the confidence of knowing I had a team truly looking out for my best interests.Yoel and Christie are the kind of people who remind you that great service still exists. They go above and beyond, they care about the people they help, and they take real pride in what they do. I’m incredibly grateful for their help and proud to recommend them to anyone considering a refinance or home loan.Veterans United is fortunate to have people like Yoel and Christie representing them.

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Everyone was prompt to respond to my question. Everyone was professional and to the point. Thank you

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars

Professional, polite, kind, efficient, no nonsense, quick

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

Ready to see for yourself?

Experience first-hand why 362,350 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Lance and his team were absolutely amazing throughout our entire closing process. They truly did everything in their power to make sure we had a fast, smooth closing with no unnecessary delays. From start to finish, they were professional, responsive, and clearly dedicated to helping everything go as seamlessly as possible.Lance especially made sure that none of my questions went unanswered. Anytime I needed clarification or had a concern, he was quick to respond and always took the time to explain things in a way that made the process easy to understand. His helpfulness and patience made what could have been a stressful experience feel much more manageable.Both Lance and Sandy went above and beyond to keep everything on track, and their communication and support made a huge difference. I’m very grateful for all their hard work and would absolutely recommend them to anyone looking for a smooth and efficient closing experience.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Easy process from start to finish , highly recommend

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Veterans United Staff was very helpful throughout my process. They kept me informed every step of the way.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Brock was amazing went above and beyond for us we can't thank him enuf and will be recommending him too every one we know.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.