I am a first time home owner and they were so helpful. They answered any and all questions I had. Answered text, calls and emails quickly and had the best rates. The process was very simple and appreciate all parties that helped me buy my home. The application and website was very easy to use as well. I would absolutely recommend!
Melissa, Rachel, Laura, and their team did amazing keeping me included in the process. Also, being young, I had a ton of questions. They were great at responding to my emails and making sure I understood all aspects of the paperwork and/or process. Very thankful for their help in getting my new home!
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Melissa and her assistant Rachel really made my refinance experience enjoyable. I had been working with a local credit union refi "specialist" who seemed to know absolutely nothing about a VA streamline IRRRL-Interest rate reduction refinance loan, which requires virtually no documentation. Credit union guy wanted income verification, savings,checking acct statements, stock&bond holdings, last 2 yrs fed & state taxes...none of which is req'd. I knew I was dealing with an amateur. Melissa and Rachel were the exact opposite; KNOWLEDGEABLE, PROFESSIONAL, TEAM PLAYERS.
