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Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,290 reviews
554 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,290 unfiltered reviews

Starting on Page 44 of 143. Return to Page 1

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

3.5 out of 5 Stars

Things went quickly and smoothly in the beginning. But somewhere along the line, communication dropped off. It took 2 months to close on a refinance. The upload system has no place for comments about items that are not available or to ask questions.

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

Great home buying experience. Everyone was very knowledgeable and responsive.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

4.5 out of 5 Stars
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

If you want great service and excellent results contact Veteran's United! you won't be disappointed!

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars

10/10 would use again

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

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Experience first-hand why 3,340 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

I don't know where to begin, from my first contact with Mr. Walrod I knew we were in good hands . We had some work to do and he turned us over to K. d. Bartelt who took excellent care of us and guided us to where we needed to be, Then Tory Smith and Ashley Royea took over and brought us home. I had an opportunity to use the lenders finance team with closing cost assistance but chose to stay with James and his team because I trusted them and believe me that was that best decision that I have made to date. I can't say enough about Veterans United and the Walrod team. Thank you, Thank you, Thank you.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

The company was quick and basically painless.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars

Was not pleased that the appraiser was the one to hold up closing

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

Have used VU multiple times and it’s been a smooth and seamless process each and every time! Highly recommend!!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

Ready to see for yourself?

Experience first-hand why 3,340 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Amazing service. They're very knowledgeable about the whole process. I will absolutely recommend them to friends and family.

headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

I wish we would have used veterans United for our first house we bought. They made the process very easy.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

3.5 out of 5 Stars
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

3.5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars

Superior customer service and knowledge of loan process. Overall A+ rating!

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

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