Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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5 star rating is not enough to evaluate the service. my journey through process went seamlessly fast and smooth. the attention to detail Mr. Warren and his team provided me security and peace of mind during the journey.
Billy Chard and the rest of the team was great to work with. Billy was friendly, responsive, professional, and provided excellent all around service. The other members of the team were also very responsive and professional throughout the process. They made the mortgage process smooth and easy. In fact, this was the best experience I’ve had with a mortgage company. I strongly recommend VUHLs to others!
There’s not much more I could possibly say they’re totally awesome
A very good experience! I had a quick close and everything went very smooth. A few things where it felt like I was rushing to do things but I have a busy schedule during the holiday. Sometimes they would want something done the day off during the work day. But overall a very good experience. Would recommend James and team to anyone
This was my third time using VU and the same loan officer, Billy Chard, for a reason -- he and his team make obtaining a mortgage as easy and painless as possible while also getting a great deal. I would have a hard time using anyone else going forward.
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Everyone was very pleasant and helpful. I particularly appreciated that I was always able to quickly contact someone when I needed to.
James, Ashley,Shelby and all others on the team are incredible to work with.They even sent me a gift to make memories in my house with!
Loved working with everyone involved with the process. Thank you
Great folks…… just a bit to many. I actually got confused on who to reach out to. However it’s better to have more than less.
This is to James, I know times are different with Covid.
However I’m kind of old school…I would have enjoyed meeting him and after. Buy a home is a big deal for some folks. I would have been greatful to have thanked him in person. For me…..getting to thank him at the end of this would have been great.
Great job James to you and your people.
Job well done and painless.
R/Jamie Pierce
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I recommend everyone to look into Veterans United home loans, it is a great tool and benefit!
This was truly a blessing using Veterans United. Communication was an A+. Entire staff very professional and very helpful. Thanks alot.
James is a first rate pro! Fantastic support staff. Kudo's to Torie - she was always very responsive, knowledgeable, patient and helpful! Ashley made sure we were on track to close and answered those last minute questions. We could not have asked for a better loan team!
