Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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The whole team was patient as I went on deployment and when I returned we where able to pick up right where we left off. We where able to get a home purchased in a difficult market.
I am pleasantly surprised at how professional the entire team is at Veterans United. I truly feel like they care about their customer base! I've never worked with VU in my prior mortgages. However, I will definitely seek them out again the future.
Exceptional, very helpful and knowledgeable. Would recommend 10/10.
Everyone was really helpful. I will continue to use VA UNITED.
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I am so appreciative of James and his whole team. They were quick, patient, responsive, and very helpful! I could not have asked for a better, quicker, or smoother process!
Everything went great. The only thing I would mention is that the Power of Attorney that was needed could have been could have been addressed sooner. I do not believe that this was the lender but communication between the Realtor, lender, and attorney to make sure these things are not being done last second would have been a little smoother. Other than that everything else was extremely professional and I was very impressed with service that was provided
The group was very thorough and stayed in touch throughout the process- Tasha was a great help!
I’m glad I used a VA loan instead of a conventional, FHA or physicians loan as my first mortgage loan. The process was seamless and my team explained the fairly complicated process of financing a hike purchase. Will utilize a VA loan again in the future
I would like to say that Harry, Kayle, Kyle and the entire Veterans United team did an amazing job! They were very professional, knowledgeable about the process and were swift to answer any questions I had during the process! I will surely recommend Veterans United to all of my fellow Vets!
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Some of the resources in the portal were not necessarily accurate. For example, myVU portal has SpaceX being one of my only options for internet, asides from satellite. However, Spectrum services this area; and I would not have known if I didn't see the Spectrum van servicing other properties in the area. Additionally, the portal prompted me to transfer electric service via Dominion Energy. However, Community Electric Cooperative services our area, not Dominion Energy. Just small things, but all in all, amazing services provided to us by Veterans United.
The team at Veterans United made our home processing smooth and painless. Being over seas while purchasing our first home I thought will be difficult, but thanks to Billy and his professionalism it was an awesome experience. Thank you for service!
Overall, I am very satisfied with my experience and would recommend Veterans United everyday all day. Thanks everyone.
This was a very smooth process and I definitely want to thank everyone who helped me throughout the process. I am very happy with how everything turned out and I would absolutely work with each one of them again.
I was able to close on my house in just 30 days because of the hard work and dedication from my VU team!
The online process was quick, easy, and painless! Everyone on the home buying team was helpful and knowledgeable if I were to have any questions. Thank you all for being my stepping stone to a new home!
Will definitely recommend to someone who is wanting to buy a home. You guys made the process quick and easy and made sure you took care of me and I really appreciate y’all doing such an amazing job. Heather was diligent and hardworking, she’d stay up late to look at houses and wake up early to respond to my texts because of my schedule, I really am happy with all the work everyone out in and would like to say again THANK YOU!!
