Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,270 reviews
706 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,270 unfiltered reviews

Starting on Page 17 of 143. Return to Page 1

5 out of 5 Stars

Only improvement for my process would of been clearer communication in the very beginning. I missed out on a lower rate because I was unaware of the timing and rate lock. I signed the agreement at a lower rate but it was not locked in on time i guess.

5 out of 5 Stars
5 out of 5 Stars

I can’t say enough good things about James and his team. I was completely confident and comfortable with this whole process knowing James and his team were on it. Everything was explained so well, the user friendly portal made everything a breeze for providing documentation for the various stages of the process. Best loan team I have ever worked with!

5 out of 5 Stars
5 out of 5 Stars

Veterans United is an outstanding company! They make sure that your needs are meet. They answer all of your questions and meet all of your expectations!

3 out of 5 Stars

Some parts I know can’t be helped with what’s needed to satisfy the loan requirements but could have been more streamlined. Needed better communication for closing. Everything we had set up got pushed back for closing and had to reschedule things and rush moving in.

5 out of 5 Stars

Great support and a smooth loan process. Highly recommended!

5 out of 5 Stars
5 out of 5 Stars

The three gentlemen who I worked with, Karson Hill, Dalton Reiter and Spencer Cole were great! I spoke with Mr. Hill on multiple occasions on the phone. He answered every question fully and made sure I was aware of every option I had. Over all Mr. Hill took care of every request and made our loan process a breeze. I highly recommend Veterans United

5 out of 5 Stars
4.5 out of 5 Stars

Vets United provided the best help, best rate, and made buying my new home easy and enjoyable! Highly recommend!!!

5 out of 5 Stars
5 out of 5 Stars

Honest, up front and definitely has the Veterans best interest.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Justin and his whole VU team gave a first class service throughout the whole process! I think the greatest benefit of working with the team was their working relationships with all parties involved. From my agent to my home insurance team to all of the VU team members everyone knew each other and was able to have the “technical” conversations on their own and then present the options and solutions to me. They communicated exactly what I needed to know and nothing more, keeping my stress levels low and simplifying the process for me. Grade A service!

5 out of 5 Stars

Dave was excellent throughout the entire process. He was always available to answer our questions. Spencer and Tasha were a great help as well! I will not hesitate to recommend Veterans United to anyone! Thank you for making this exciting new journey easy!

5 out of 5 Stars
5 out of 5 Stars

It was a great experience with Veterans United. They did everything for me when I was on deployment. And completed closing when I returned. I definitely recommend Veterans United.

5 out of 5 Stars

The process went well and the team made sure to stay on top of everything. Thank you!!

5 out of 5 Stars

Justin was fantastic and super helpful throughout the entire process. I look forward to doing any of my mortgage needs with Justin.

5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 3,322 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

I think I've said it all. I had a Girl Power, Dream Team, and they were wonderful. I have and will continue to recommend Veterans United to friends and family. The homebuying process can be very stressful, but my team took great care of me. I truly believe at veterans United you are more than just a credit score!

5 out of 5 Stars

Due to my personal financial situation, my path to becoming a home owner was going to be difficult. My team walked me through the entire process, and made this goal something that was palpable. There were many points at which I didn't think I would be approved. Those were they days I got a friendly nudge to continue through my checklist and to be rest assured that they are doing everything they can to get us into a home. I am writing this as a new homeowner, so they made it happen. If they can help someone with my financial history, after a devastatingly expensive divorce, find their way into a home in this market, then they are everything that they advertise. Thank you Melissa, Torie, Kayle and Jason for making this possible. I wasn't the easiest customer. I switched states in the middle of the whole process and they handled it like it was no big deal. Give them a go, they may make something you think is impossible suddenly very real.

4.5 out of 5 Stars
5 out of 5 Stars

I’ll be recommending VUHL services whenever the opportunity arises.

5 out of 5 Stars
Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

Back to Top