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Virginia Beach, VA Reviews

Virginia Beach, VA Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
4,336 reviews
674 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 4,336 unfiltered reviews

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5 out of 5 Stars

James and staff are amazing! Would recommend them without a second thought!

5 out of 5 Stars

All staff was very helpful and we enjoyed working with everyone involved, and hope this relationship could continue in the future. It is our strong desire that Veterans United Home Loans DOES NOT ever sell our mortgage to another lender.

5 out of 5 Stars

Gloria, Alex and Dan were all wonderful and always answered my many questions and concerns promptly.

5 out of 5 Stars
5 out of 5 Stars

Well,The entire efforts on everyones part were GREATMy Wife and I were wqewll pleased with the constant ability of the problems on the Sellers side we encountered resulting in our first home of choice not actualy being available for the purchase due to legal problems on their part. But we found another and Veterans completed the changes necessary and ensured that our second effort was changed in a timely and proficient manner and we are now in our HOME. We are elated with the services they provided.

4.5 out of 5 Stars
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4 out of 5 Stars

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Experience first-hand why 3,380 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars

Wendy was great I had inquired about becoming preapproved almost 6 months before we were ready to buy a home. The approval process helped to establish a budget for our first home. I don't know how people buy homes without a VA loan. Seems astonishing.

5 out of 5 Stars

James Walrod and his team provided exceptional service through the entire refinance process. Very thorough and communicative! We couldn't have asked for a better experience!

5 out of 5 Stars

Great and timely organization. Made the purchase experience fun and exciting.

4 out of 5 Stars
5 out of 5 Stars

The whole process was easy going. This was my first time buying a house.

4.5 out of 5 Stars
5 out of 5 Stars

Excellent job from Alex Brown and her team, always there when needed her

5 out of 5 Stars

Alex and Monica did an outstanding job servicing my loan! I had some peculiarities with my loan circumstances that they took care of right away and made the situation perfect! Thanks to both of them!

5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 3,380 homeowners give us a perfect score!

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5 out of 5 Stars

Everyone that I worked with was exceptional! James and Ashley responded to all my emails immediately and assisted me with all my questions. They were always a phone call or email away. Very proficient staff.

4.5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars

Our VU team was on top of everything though out the whole process and helped us whenever we needed it. I really enjoyed everyone there. But, special shout out to Ashley. She was always available to answer any questions and always made time for us. She is awesome!

5 out of 5 Stars

Aaron and his team were easy to reach and really helpful.

3.5 out of 5 Stars
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5 out of 5 Stars

Our entire team was amazing and accomadating every step of the way. Being first time home buyers, the process seemed so overwhelming, but our team reassured us time and time again.

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