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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Every one that I came in contact with at Veterans United was a true professional and I felt that I was in good hands and that came to be true as the process continued. I am very pleased with the services of Veterans united,
Aaron & team did a great job!
They have great representation.
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This is my "first" home I've ever purchased. I was a military brat for 20yrs, followed by being active duty military myself for 20yrs (read that as 40yrs total of moving, unpacking, moving, etc...). I'm still trying to adjust to the notion that I don't have to move anywhere anymore and I finally have a place to truly begin to call "home." :-)
Outstanding customer service. Our loan officer Wendy was awesome start to finish.
Alex Brown and her team were amazing from beginning to end. I was completely satisfied with their services. I will recommend her and her team to all my friends and family, and I will most definitely use their services again in the future.
Everyone was incredibly prompt in responding to me and that was great. I did feel as though there was a lot of back and forth with negotiating down the loan numbers etc. I felt that this was a bit like buying a used car. Also, when I asked about reducing the car at closing because my insurance and taxes had already been paid for the next year, I was told that it can't be reduced because VU needed to pay it and then I would be reimbursed from the carrier. Eventually, my cash at closing was reduced and I was told that this one time, they were able to do it. I hope that this circuitous route is not utilized for everyone's money. If my insurance premium was paid with my money, then why in the world would it need to be paid again?
They were fantastic, we relocated on short notice from MA to VA and had a very small window of time to find and complete a home purchase, everyone there went above and beyond for us.
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Gloria was awesome. Everytime I had a question she got me an answer right away.
James, Ashley and the rest of the VU team was amazing !
I would recommend you guys to anyone I knew who needed a mortgage! A+ customer service!! I felt very important to Alex and her team and knew that they would take care of everything to get my refinance taken care of!
