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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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I loved the fact that I could communicate with the loan officers anytime via email. Also was very impressed that Aaron took time to call me back after hours to explain a question I had. Only reason it's a 9 instead of a 10 experience is I started my preapproval online and never got a call after 1 week. I had to call in and start it over the phone.
Very quick, excellent communication.
For being a military related company they asked for some ridiculous things that any service member could tell you is never in a million years going to happen
wonderful to work with, helpful and explain everything.
Dave, Aaron and Ashley were professional, knowledgeable and quick to respond. They made a tedious process pleasant. It was a privilege to work with them.
James and his team provided outstanding service. They kept me informed every step of the way and even helped me take care of an incorrect issue on my credit report. Most lenders would have just told me to figure it out on my own. With their knowledge aand teamwork it was resolved in a matter of a few hours and I know it would have taken me days if not weeks to get it fixed.
Wendy Pulliam is the best realtor that I have ever seen.
Outstanding customer service
